Core Senior Solutions Consultant 3 Locations

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation. ​

Position Summary: 

As a creative problem-solving leader on the Core Solutions Consulting team, the candidate will have the chance to -create solutions for the most valuable client -problems. As the Core (account) Solution Consultant, you will be aligned to 2-3 Account Executives (AE/NAM) as technical lead and coordinate with a group of technical experts on DMe & DX to craft solutions, and vision, that pursue prospects most significant business problems. Also, partnering with cross functional resources such as Product Marketing, Product Management, and Engineering will enable you to be the voice of the field and drive innovation for Adobe.   As part of this, you will tailor sales plays, use-cases, and technical solutions that clearly articulate the context and technical value of Digital Media applications including ongoing advancements in GenAI. You will also work with DX counterparts to showcase the end-to-end value of the Adobe Experience Platform. Depth of technical knowledge of Adobe solutions will be key to your success.

Solid experience in partnering with sales to drive customer change and innovation is a requirement. Four+ years of proven expertise in DMe solutions is key. Additionally, “customer side” experience is an asset that would bring credibility to our sales process and most importantly our customers.

Prioritization is a key skill. Being able to strategize with your account team (and management) to handle your schedule to drive revenue impact and help achieve quarterly/annual quota. This can be one of the most difficult aspects, choosing the right activities to helping drive sales and when to say no with courtesy and respect. We want you to maintain a healthy work/life balance and will support you in doing so.

Trust:

Our customers, partners, and coworkers trust us to be passionate and curious, to genuinely listen and to be laser focused on every aspect of their business. They trust us to architect innovative technical solutions and build cross-organization partnerships that ensure their success throughout their journey with Adobe. They trust us to advocate for them, align to their success, and influence unparalleled industry and solution leadership

Technical:

Experienced SC is to demonstrate and discuss the benefits/value of some or all the solutions within the context of Creative Cloud (including Express) and GenAI technologies.  Perform account planning, discovery, develop vision presentations which matches clients objectives and solves their business issues. Maintain an understanding of Adobe competitors, especially strengths and weaknesses of competitor solutions. (further details in Skills Needed)

Develop & Maintain authoritative understanding of key industries applicable to the role (e.g. Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) including key trends, challenges and innovations.

Ability to work collaboratively with clients, delivery & implementation teams, and partners to create technical success with Adobe solutions as well as define a path to value realization by using Adobe solutions. 

Team:

Youll be joining a highly functioning US-based team with different perspectives and backgrounds. We take pride in our diversity and take responsibility for our own success and helping one other along the way. We acknowledge and celebrate one anothers individual accomplishments, knowing these are innately part of our larger mission. We champion a culture of empowerment, inclusiveness, curiosity, connectedness, collaboration, passion, innovation, creativity and fun.

Excellence:

We deliver excellence with technical solutions, competitive differentiation, industry expansion, awe-inspiring solutions and dedication to constant development and improvement. We fuel the growth of our company by expanding every deal and accelerating the acquisition of new customers. We fuel the success of Adobe by helping customers adopt our solutions, realize value and renew their partnership with us. Ability to help the SC team develop and present a strong Adobe “Point of View” as well as “Technical Case” are core to our success. Using your technical knowledge, business understanding and sales experience you will direct a team of many contributors to present real technical understanding and value to the customer experience. Be prepared to speak to examples of significant wins proving this level of excellence and achievement.

Creative Position: 

In the position you will offer our customers technical solutions to complex problems applying creative and generative AI technologies. Your role is both technical and creative – you must use all your experience, solutions and process that scale, while still understanding that creativity is core to Adobe’s DNA, and the team’s results must reflect that in the work delivered. How do we do this better, faster and more efficiently, but with inspiring creative flair? All while meeting the needs of the customer and the business.

Job Description:

A Core SC primarily leads a pre-sales technical team focused on the development and implementation of complex products/applications/solutions with Digital Media (creative) technologies.  Core SCs use in-depth product knowledge to provide technical expertise to sales staff and the customer through discovery, sales presentations, and product demonstrations. Core SCs assist the Sales in assessing  solutions’ ability to meet the customer needs, including the handoff of detailed product specifications to post-sales teams to implement the solution. This is a dynamic role that will allow the individual the freedom to address something new and stimulating at each turn.   Core SC activities span prioritized sales stages, across key opportunities, and engage with various account teams and surrounding resources.  The solution consultant should easily integrate into many different environments and team values, and, ultimately, play the role that is best for the customer. This will vary across engagements based on customer sales cycle, personas, relationships, etc.

• The role requires working with the Adobe account team aligned directly with the AE/NAM, to set the strategy, vision, and technical solution for Digital Media customer opportunities to enhance the customer benefits and establish a baseline for value realization. 
• A Core SC drives the technical ecosystem to understand the customer’s needs, match that to Adobe technology and communicate the value this solution will deliver.
• The employee will align key collateral and technical documentation supporting the account executive to achieve the sales goals and beyond, in coordination with the account team and specialist SCs (DX, DC, FF, Substance, Frame.io) when engaged by their Product Sales Specialists.
• The Core SC will provide tech risk analysis, updates, and report on other structural updates to the larger team/ecosystem.

Skills needed:

• Excellent presentation skills, including storytelling and audience engagement. Flexibility to adjust overview/presentation, within reason, to drive greatest value for customer.
• Regular cadence with Account team to derive account strategy and info
• Tight-knit collaboration skills and a deep understanding of the sales process
• Strong executive presence
• Account/activity prioritization skills, driving scaled impact and outcomes.
• Drive discovery with both the client and Adobe team including whiteboarding and conceptualisation.
• Domain Knowledge:
  • Proven knowledge of the creative industry and its standard methodologies.
  • Demonstrated knowledge of marketing systems and their applications in business.
• Technical Skills
  • Expertise of CC such as libraries, Photoshop, Illustrator, Stock, 3D, Frame, InDesign Acrobat and Express
  • Demonstrate experience of creative pro tools: e.g. PS, Illustrator, ID, Express, Photoshop, Frame.io
  • Understanding and experience in low-code environments such as Power Automate, Workfront Fusion and/or Zapier desired.
  • API knowledge desired
  • Understanding of Adobe’s mobile and web applications (Fresco, Photoshop, Illustrator, Acrobat)
  • Functional knowledge of MS apps across O365

Anticipated Activities

• Workflow design discussions
• Marketing events
• Developing partner relationships

• Ability to coordinate with an extended team of business, technical, and specialists.
• Requirement to build and deliver presentations, demo, and other documentation at the “C” level
• Project confidence and competence.​
• Experience in problem resolution and critical thinking
• Self-managed, responsive, and dedicated to customer support

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $172,500 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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