About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As a Senior Data Analyst, you have strong analytical and technical skills and are comfortable collaborating with various departments including Product, Engineering, Design, Growth, Finance, and Partnerships. You will provide actionable insights to drive decision-making and help shape the Airalo strategy and roadmaps across departments. You will play a key role in further growing our Data Analytics function and help us define best practices to improve our ways of working. You’ll be the go-to person in the team to run ad-hoc analyses, find root causes of problems, and evaluate business impact.

Responsibilities include, but are not limited to:

Collaborate with multiple departments to understand their data analysis needs and provide strategic insights to support decision-making, define strategy and prioritize roadmaps
Serve as the primary point of contact for ad-hoc analyses, root cause analysis, and evaluation of business impact across the company
Partner with Product, Engineering, and Design to define tracking, AB testing strategy, and measure post-launch feature and product impact
Develop data dashboards, charts, and visual aids to support decision-making across departments
Convey insights through both reports and visual presentations.
Create documentation associated with the dashboards highlighting definitions, event schema, data models, analyses
Gather and cleanse data from primary and secondary sources

Must-haves:

4+ years of experience in a hands-on analytics role
Strong ability to synthesize data into actionable insights
Strong SQL proficiency and understanding of data modeling concepts
Experience with using data visualization tools and analytics tools
A clear understanding of A/B testing methodologies
Demonstrate curiosity and data fluency
Bachelor’s degree (or equivalent) in mathematics, computer science, economics, or statistics

Good to haves:

Experience using QuickSight, CleverTap, Hotjar, Google Analytics
Experience with consumer and SaaS products
Prior work experience in telecommunications
Knowledge of eSIM and GSMA-related technologies and services

If you are interested in this position, please apply via the link.

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.