🐼 Who we are

You. Better. With Alan.

Alans vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

Were building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the companys success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We ****make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ Your mission

As we welcome more and more major companies (Etam, Cultura, BackMarket, etc.), our portfolio of Key Accounts is rapidly growing (+200M€ ARR). While our team of Key Account Managers (KAMs) and Customer Success Managers (CSMs) expands (26 team members) to provide the best support to our customers, we are looking for an Account Management Intern to work on transversal topics.

You will play a key role in helping us structure our approach to Account Management. You will work closely with a team of 2 Senior Crew Leads and our Account Management Lead, supporting them with driving various growth-related projects.

You will be responsible for:

Preparing key customers touchpoints: orchestrating projects with a dedicated taskforce (Product, marketing, crew leads, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
Monitoring and running analysis: Collaborating in tracking and analyzing the main KPIs to surface insights that influence our strategy.
Team Training: Create training content that will enable KAMs and CSMs to enhance their skills on product-related topics or topics related to the French healthcare system.
Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
Go to Market Strategy: along with the crew lead or the Account Management Lead, opportunity to dig deeper into a topic to crack (how to address CSE, how to improve our cross-sell approach..)

You may be a good fit if you:

Are fully fluent in French & English (written and spoken)

Have a strong business sense: bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our products impact at a strategic level.
Are self-organized and autonomous: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
Communicate effectively: given the number of internal stakeholders with whom Account Management interacts on a daily basis, the ability to communicate with clarity is essential.
Display a growth mindset: you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
Excel at teamwork: given the strategic implications of the Account Management practice, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
Show versatility: given the scope of work, you should be able to jump from one topic to another.
Have a strong product and “Tech” sense: Alan is an innovative company offering the most high end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.
Were looking for someone to start in May/June 2025, ideally for a 6-month internship.

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:

Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isnt just a perk - its core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alans values to develop their full potential. Learn more about our coaching culture.

Important note: we hire people, not roles.

If youre excited about this opportunity but dont check every box, wed love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

Well be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.