🐼 Who we are

You. Better. With Alan.

Alans vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

Were building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the companys success above all else.
Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ The People Ops role

Are you excited about building and scaling efficient HR operations in a fast-growing company? Join our vibrant People team at Alan as People Ops!

In this role, youll be at the heart of HR operations, working on 2 key areas:

People operations, notably in Belgium:
- Ensure high accuracy, efficiency, and compliance in the execution of all Belgian HR operations (particularly personnel administration & payroll management)
- Handle day-to-day requests from Alaners (sick leave, out-of-office management)
- Enhance and scale current People ops processes (suggestions for automation) contributing to the overall growth and operational excellence of the Belgian team first, followed by the global team.
- Develop & improve a deep understanding of our tooling environment (HRIS systems/payroll processes)
Individual situation management crew: Give one-by-one counseling on confidential matters to internal stakeholders (such as un-wellness, misbehaviors, underperformance, departures,… to name but a few examples), summarizing findings, and providing recommended solutions.

Youll work closely with two amazing mentors from our team, who will guide you through the intricacies of People Operations and help you grow in your role.

Were looking for someone passionate about operations, thrives on creating order, and gets excited about finding ways to make processes more efficient. If youre excited about automating processes and making things more efficient, youll love the challenges we have in store!

One of the major areas of development for the role, after 3 months of successful onboarding, is the management of individual situations, which requires tact, empathy and a good knowledge of the employment law framework. People ops staff joining our team will be gradually guided and trained in this area.

Is it what you are looking for?

You may be a great fit for this role if you have:

At least 2 years of professional experience in HR, with a focus on managing payroll processes and employee records
A strong understanding of Belgian labor laws (essential)
An eye for detail and a passion for accuracy
Natural inclination toward process improvement and documentation
Analytical mindset: proficient in analyzing HR data and deriving actionable insights for informed decision-making
The ability to work independently and make well-informed decisions
Fluency in English, both written and spoken. While Dutch, French and Spanish are a plus, its not essential

Level range

For this opportunity, we are aiming to hire within the B0-C0 level range.

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isnt just a perk - its core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alans values to develop their full potential. Learn more about our coaching culture.

Important note: we hire people, not roles.

If youre excited about this opportunity but dont check every box, wed love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

Well be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.