about 2 months ago

Logo of Alan

Software Engineer (x/f/m) - Member Lifecycle

Alan

RemoteFranceBelgiumSpain

🐼 Who we are

You. Better. With Alan.

Alans vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

Were building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

  1. Mission is the Boss: We have a mission-first focus with long-term thinking, where all employees act as owners seeking the companys success above all else.

  2. Member & Customer-led: We are obsessively focused on solving customer problems and creating delightful experiences while building trust.

  3. Excellence like Athletes: We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.

  4. Enlightened Despots: We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.

  5. Radically Transparent: We make information accessible and written-first, promoting async communication while protecting sensitive data.

  6. Kind, Methodic Optimists: We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.

  7. Empathetic Challengers: We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.

  8. Bold & Creative Contrarians: We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.

  9. Disciplined Executors: We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.

  10. Fight for Simplicity: We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.

⭐ The Engineering team ⭐

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is Python/Flask, React, React Native, PostgreSQL.

Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.

🔄 Member Lifecycle

Transform how our members navigate their health insurance journey! We turn complex insurance moments into delightfully simple experiences. From first signup to retirement, we ensure every touchpoint with Alan feels personal and effortless.

🛠️ What youll build:

• A global onboarding platform serving 1M+ members across France, Belgium, Spain, and Canada.

• Smart automation for lifes big moments (adding family members, retirement, company transitions) that reduces friction and delights users.

• Innovative self-service solutions that reduce operational costs while improving member satisfaction.

🌟 Why join us:

• Direct impact on every Alan members journey at critical moments.

• Build solutions that elegantly handle complex regulatory requirements across multiple countries.

• Youre a full-stack engineer, eager to implement delightful flows on web and/or mobile.

• Join a team redefining what insurance interactions should feel like!

⭐ Is it you we’re looking for?

We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise):

  • You’ll be able to tackle high-impact & high-risk projects involving many engineers.

  • You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products.

  • You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).

  • You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)

You would be a good fit at Alan if most of this sounds like you:

  • Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript.

  • Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).

  • Passionate about building products.

  • Self-starting and entrepreneurial.

  • Humble and still willing to grow (no matter your seniority!).

  • Collaborative, enthusiastic about teamwork, learning, and teaching.

  • Fluent in English (no need to speak French!).

For this opportunity, we are aiming to hire within the D-F level range.

But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.

🙌   Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

  • Fair rewards. Generous equity packages complement your base salary.

  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.

  • Flexible vacation policy and flexible working hours. Organize your  time as you  wish.

  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).

  • Transport. Country-specific commuter benefits.

  • Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

  • Personal growth through coaching: At Alan, coaching isnt just a perk - its core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alans values to develop their full potential. Learn more about our coaching culture.

  • Parental leave. Extended parental leave for all new parents.

Important note: we hire people not roles. 

If youre excited about this opportunity but dont check every box, wed love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

Well be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.