Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat. 

Job Description

We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of Allstate since 2019. We are a technology and services company that has led the digital Identity Protection and Advanced Threat Intelligence pack for 10 plus years. 
300+ small and mighty team in the US helping our nearly 3 million subscribers  protect their online personal and financial data through our proactive identity monitoring service that alerts our subscribers the first sign of fraud and fully restores their identity.

Junior Accounts Receivable Analyst

The AR team, Ideal Candidate and Work Scope

• The Accounts Receivable team consists of 7 team members, and we are part of the Cash Management team at Allstate Identity Protection. Our team conducts detailed reviews of client accounts to determine why we have outstanding Accounts Receivable and works with internal and external parties to handle collections, billing discrepancies, refunds, and any other issues that may arise. Our goal is to make the Accounts Receivable as accurate as possible.

• Reporting to the Accounting Team Lead, the JR AR Analyst will excel at analytical and investigative skills as they will be responsible for contributing to the accuracy of the financial statements by analyzing the client account details, including accounts receivables, cash receipts, payment terms, customer contracts and general ledger postings.  

• The ideal candidate is an independent self-starter who has a detailed and analytical mindset when reviewing client accounts. Has strong interpersonal skills both written and verbal. Able to provide status to sensitive internal and external customers, including sales staff, client account managers, collections staff, clients, and senior management.

Work Scope:

• Primary responsibilities: Creating client analysis files through excel using multiple sources to verify information to identify underlying root cause and then working with internal and external parties to resolve the root cause for open balances.

• Secondary responsibilities: Process improvements and implementation

Essential Functions

• Independently perform in-depth client account analysis to ensure accuracy, clear discrepancies, identify root cause for open accounts receivable balances and prevent future discrepancies.

• Report on status of client accounts and associated receivables and revenue.

• Work with internal and external customers to obtain client details, clear discrepancies, and prevent discrepancies.

• Research and work with other departments to resolve client account discrepancies.

• Deliver excellent customer service by responding to internal customer inquiries in accordance with service level agreements.

• Participate in projects with minimal supervision

• Identify, create, and implement process improvements

• Assist in training staff

• Understand basic accounting principles

• Other duties as assigned

Required Education, Experience, and Skills

• High School Diploma/GED mandatory.

• Deep analytical skills

• 2 to 5 years previous accounting experience, example bookkeeper, junior accountant, cash accounting, etc.

• General Accounting Principles – Strong Foundation

• Strong accounting principles knowledge – understand debit/credits, natural balances of accounts, etc.

• Proven experience in identifying and implementing process improvements

• Intermediate to advanced MS Excel skills: macros, pivots (experience creating MS Pivot Tables with mid to large sets of data), V-look ups, querying, etc.

• Detailed oriented and analytical person who thrives in solving complex problems

• Strong analytical skills.

• Strong communication skills, verbal and written.

• Well organized and have strong time-management skills

• Detail oriented approach to work and able to appropriately maintain confidential information and have good problem-solving skills.

• Be able to work in a team and independently

Preferred Experience

• Associate Degree, Bachelor’s Degree

• Experience with accounting software (preferably NetSuite)

• Salesforce experience a plus.

• Familiar with database structure and reporting (PowerBI, SQL, Power Query, etc.)

AIP2024

Compensation: The offered annual salary range for this role is between $58, 000 and $63000. This role is also eligible for annual performance bonus of up to10% of base salary

Benefits: Please visit https://digital.alight.com/allstate

Skills

Accounting, Corporate Accounting, Financial Accounting, Preparation of Financial Reports

Compensation

Compensation offered for this role is $41,200.00 - 70,150.00 annually and is based on experience and qualifications.