At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Reporting & Dashboard Lead Consultant will be responsible for ensuring the accurate, consistent, and timely reporting of customer results. This role empowers business partners with customer insights to guide and inform enterprise-wide efforts aimed at enhancing the customer experience. The Lead Consultant will maintain report integrity by implementing systematic improvements that automate, streamline, and modernize reporting, data visualization, and business intelligence processes, to facilitate a unified version of the truth across the enterprise.

Key Responsibilities

Independently design, build and deploy high complexity, user-friendly interactive infographic dashboards using visualization tool (PowerBI) to democratize actionable customer insights
Connect complex data from across the enterprise using skills such as SQL
Synthesize complex data into an easy to consume, robust, integrated story that drives action / strategies / decisions
Collaborate and ideate on creative reporting, analysis and data visualization concepts to gain efficiencies, ensure meeting needs of stakeholders, and best depict information within tools
Advance our customer analytics capabilities by testing and deploying emerging trends (e.g. Natural Language Processing NLP, Large Language Models LLMs)
Serve as subject matter expert in data and visualization tool, as well as optimization efforts in data solutions and data management

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Skills

Customer Analytics, Customer Insights, Dashboard Reporting, Data Visualization

Compensation

Compensation offered for this role is $92,560.00 - 166,465.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.