You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on ## TeamAmex.

Focus

You are key member of the product team that will collaborate with business leaders and partners to support and help craft the Enterprise Data Insights, Visualize the Story of underlying Data leveraging the expertise on Portfolio Metrics, Agility Metrics, Productivity Metrics, , OKRs, Capacity & Demand metrics, drive the sequencing of Product Roadmap, prioritize the Engineering team’s sprint backlog, participate actively in all phases of the iteration process, and cross-functional collaboration.

• Mastery in reporting/analytical applications (Python, Power BI, Data Modelling, and strong Excel Skills)

• With hands-on Python skills, understands and applies new Artificial Intelligence, Machine Learning, BI and Visualization trends, and market standard methodologies

Organizational Context

Reports to Portfolio/Product Director within Technology Portfolio Transformation Organization of Technology Business Enablement (TBE) Unit.

Key

Responsibilities

• Works with customers, key partners, and colleagues to define / Visualize the Insights of underlying Data leveraging the expertise on Portfolio Metrics, Agility Metrics, Productivity Metrics, Objectives Key Results, Capacity & Demand metrics

• Convert Data into Insights with demonstrated Data Analytical Skills and Data Modelling Skills

• Manage the sequencing and prioritization of Insights product roadmap and seek alignment across dependent Teams

• Drives Program Increment (PI) Objectives and Product releases via Prioritized Features and Enablers

• Owns and Manages Platform Features Backlog and owns Feature and Capability Acceptance Criteria

• Provides Program/Product Vision to the Agile Train and Prioritizes Program backlog (Features)

• Focuses on Business Outcome over Outputs

• Understands and applies new Artificial Intelligence, Machine Learning, BI and Visualization trends, and market standard methodologies

• Communicates and build consensus across disciplines in crafting the product roadmap

• Leads the work to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets

• Support development of appropriate tracking and reporting to track product performance post launch to evaluate future investment

• Produce return on investment analyses and optimization recommendations

• Identify risks, challenges, opportunities, and business integration needs

• Enable cross-functional collaboration with relevant teams within the product scope

• Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria

• Prioritizes and maintains the sprint backlog consistent with Outcomes and Product

Roadmap and performs story elaboration with the implementation team

• Partners the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions

• Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics

• Reviews and accepts completed user stories

• Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues

• Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog

Scope of Impact/Influence

• Responsible for small product in whole or a large-scale functionality

• Main interface between the Business and Technology organizations for product development

• Both product and technology focused and may be responsible for a Product in whole or large-scale functionality within a product

• Responsible for driving product outcomes

Education &

Experience

• 4+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy

• Experience with rapid and iterative software development methodologies

• Proven track record managing large, complex features or products with multiple partners

• Bachelor’s Degree in related field required; advanced degree preferred

Knowledge/Skills

• Mastery in reporting/analytical applications (Python, Power BI, AI/ML, Data Modelling and strong Excel Skills)

• Knowledge of Agile Management, Portfolio Management, or Workforce Management domain data sets is preferred.

Technology Core Competencies

• Data Science and Analytics

• Agile Practices

• Industry and Company Knowledge

• Technical Acumen

• Technology Industry Trends

Game Changers

• Product-Mindset

• Curiosity

• Collaboration & Teamwork

• Adaptability

• Continuous Improvement

Role Core Competencies

Technical

• Python, Power BI, Machine Learning, Artificial Intelligence - Emerging Technologies

Functional

• Business Analysis

• User Experience Evaluation and Analysis

Leadership

• Analytical Thinking

• Consultancy

• Decision-Making

• Influence and Negotiation

Business

• Business Case Development

• Business Product Knowledge

• Problem Solving

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.