4 months ago

Logo of American Express

Senior Analyst - Data Analytics

$60k - $110k

American Express

Remote HybridNew York, NYUS

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on ## TeamAmex. 

Let’s share success.

Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency. 

A successful Data Analyst knows that delivering on that promise takes foresight, planning and agility.  We are seeking Data Analysts who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes. 

This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to support our business objectives. 

Let’s build on what you know.

If you are a highly motivated and experienced data analyst looking to make significant impact in a dynamic environment, and you have proficiency and experience with analyzing and visualizing data, extracting actionable insights and uncovering trends, let’s find business advantages hiding in plain sight.  Here’s just some of what you’ll do:

  • Collaborate with stakeholders across the organization to understand functional requirements and translate them into actionable data analysis tasks
  • Collect, clean and manipulate data from multiple sources to prepare it for analysis, ensuring accuracy and completeness
  • Perform exploratory data analysis to uncover trends, patterns and correlations, and provide valuable insights
  • Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making
  • Assist with the development and implementation of predictive models and analytical methodologies to forecast infrastructure resource needs and support proactive planning efforts
  • Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs
  • Stay updated on industry trends and best practices in data analysis and strategic analytics, and actively contribute to the continuous improvement of our analytical capabilities.

Are you up for the challenge?  Here’s what you should have:

  • Bachelor’s or Master’s degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related discipline is a plus
  •  2+ years of experience in a data analysis role, with a proven ability to manipulate and analyze large datasets
  • Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent; knowledge of SAS is a plus but not required.
  • Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different functions and levels of the organization
  • Proficiency with KPI and metric design
  • Thorough understanding of enterprise infrastructure technologies such as Compute, Storage, Network, Mainframe to inform model development and adjustments is a plus
  • Strong analytical and problem-solving skills, coupled with a keen attention to detail and the ability to uncover insights from data
  • Proven ability to work independently as well as collaboratively in a fast-paced and dynamic environment, with a passion for learning and professional growth 

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.