You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on ## TeamAmex.

How will you make an impact in this role?

Looking to join a team in technology that is dynamic, fast paced and forward looking? Partner to establish a new foundation in Business & Vendor Management in the Technology organization as a Vendor Analyst for a broad spectrum of Technology products focused specifically on Technology infrastructure (e.g. telecom, networking, server, storage, data center solutions and other managed services).

This role reports into the Director of Vendor Management – Infrastructure and can be based in Phoenix, AZ or New York. The team is part of a larger Business & Vendor Management organization that is responsible for the ongoing governance and oversight of its strategic third parties.

We are looking for a candidate with a strong background in contract management to ensure optimal value from the contractual terms of our vendor agreements via effective management of commercial and service level performance.

Responsibilities

Support ongoing relationship management of key vendor partners in the program, including taking on responsibility for Third-Party Lifecycle Management (TLM)
Promotes vendor contractual information or internally sourced agreements to others within Technology, via formal or information channels
Supports the promotion of understanding of vendor and business management strategy to entities within Technology
Documents business-related needs in support of desired contractual or commercial terms and negotiation strategy positions
Understands and effectively communicates processes and requirements of Service Level Agreements
Supports team via development of effective communication plans
Provides needed analytical support for business/supplier issue dispute resolution

Minimum Qualifications

Prior relevant work experience in financial management, data analysis, and IT services
Bachelor’s Degree in related field preferred or equivalent work experience
Experience within contract management in the sourcing/procurement field either as a customer or vendor
Proven experience building strong relationships and connecting with senior leaders

Preferred Qualifications

Project management or experience to build strategic roadmaps, facilitate delivery transformation etc.
Ability to thrive in a hybrid office (3x a week) work setting

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.