Client Coding Project Manager

Apixio is an AI technology company that provides data-driven intelligence for a healthier world. Over 80% of U.S. healthcare data currently goes unused in the provision of care. Our patented machine learning solutions help health insurers and provider systems mine medical charts and other healthcare documents to create an accurate view of patient health. This data is used to improve risk adjustment, quality measurement, and clinical intelligence, informing decisions that save lives.

The Role

The Client Coding Project Manager is an exciting opportunity for a motivated, analytical coding leader to plan, forecast, and manage client-facing coding projects.

Who You Are

• Partner with Customer Success Managers to ensure successful implementation, coding, and result delivery of client projects including creating and delivering content to clients describing Apixio’s products, how to effectively use Apixio’s coding and management tools, and ensuring alignment on coding quality. 
• Oversee the coding phase of client projects to ensure that all parties are on track with project requirements, deadlines, and schedules.
• Respond to client needs and proactively identify and resolve coding issues which impact project success metrics.
• Prepare and deliver timely project performance reports by gathering, analyzing, and summarizing relevant information.
• Ensure project deliverables adhere to quality standards.
• Establish effective project communication plans (to coding staff, coding vendors, and clients) and ensure their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinate the development of user manuals, coder training materials, and other documents as needed.
• Manage client satisfaction within the project period.
• Conduct post-project evaluation and identify successful and unsuccessful project elements.
• Ensure effective use of project resources (staffing, budget).
• Define project productivity and accuracy benchmarks and ensure coding teams deliver on them through collaboration with those responsible for coder performance management
• Drive quality assurance and performance improvement activities for coding projects
• Partner with peers in other departments to achieve company goals, develop a mutual understanding of roles, and foster a positive work environment
• Keep up to date with current coding policies for ICD-10, Medicare Advantage, HHS (ACA) and other markets
• Provide guidance and make strategic recommendations to help clients understand the shifts and trends happening in the risk adjustment coding space

What You Bring to The Table

• Minimum Associates degree, preferably in a healthcare related field
• Bachelors degree preferred, preferably in a healthcare related field
• Minimum 8 years of coding experience
• Minimum 5 years managing coders in an outpatient or inpatient setting
• Current CCS, CRC or CPC required
• Previous Medicare Advantage Risk Adjustment, CDI, Medicaid, Commercial RA and HEDIS experience
• Familiarity with HIPAA patient privacy requirements
• Excellent communication and organizational skills
• Keen attention to detail
• Advanced problem solving skills
• Proficient in Microsoft Office and G-Suite applications. Excel skills a must