Responsibilities

Work with Customer Success leaders to drive recommendations and implement improvement plans.
Drive operational rigor through the administration of QBRs, MBRs and executive readouts.
Support fiscal year planning, target and OKR setting, and ad-hoc analytics to uncover areas for growth.
Participate as a critical contributor of change management and go-to-market projects. Identify root causes and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

Qualifications

A strong desire to execute, drive impact, and demonstrate urgency with projects big and small.
Comfort operating independently in a fast-changing environment and with multiple teams relying on you.
An owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian.
Superior analytics and excel skills: You know what questions to ask, what the data says, and what actions to take based upon the results.
Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.
You love partnering: You get that an organization is made up of very different parts. You relish influencing other teams and co-piloting cross-team initiatives.
Process improvement knowhow: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.
Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.
+9 years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company and/or experience at a top tier consulting firm.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $149,000 - $198,700

Zone B: $134,100 - $178,800

Zone C: $123,700 - $164,900

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.