Senior Manager, Solutions Engineering, Mid-Market

In this job, you will:

• Leadership & Team Development:

  • Lead, mentor, and inspire a growing team of sales engineers, fostering a culture of excellence, innovation, and continuous improvement.

  • Develop and implement training programs to enhance the team’s technical and professional sales skills.

  • Build & Optimize processes that support rapid growth and expansion across the team and the business.

  • Provide thought leadership and collaborate with internal Atlassiana business units and stakeholders, craft the model of the Strategic market segment.

  • Buildout scalable functions that best serve the needs of the business while providing adequate Solutions Engineering coverage to meet the needs of the business

  • Continue to build out team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management solutions.

  • Establish performance metrics and conduct regular evaluations to ensure team members meet and exceed goals.

• Strategic Planning & Execution:

  • Collaborate with senior leadership to define and execute the sales engineering aligned with the Strategic market segment.

  • Operationalize “Metrics that Matter” to effectively manage the business and ensure the most effective utilization of SE resources.

  • Identify and prioritize key market opportunities, driving initiatives to capture new business and expand existing accounts.

  • Ensure proper alignment of resources and effective utilization of skill sets within assigned regions.

  • Align sales engineering activities with overall company goals and objectives.

• Customer Engagement & Solution Design:

  • Engage in high-impact sales pursuits across North America. Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

  • Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements

  • Engage with marketing to align on effective pipeline generation activities in the Strategic market and create new routes to market to create a new prospecting pipeline funnel pipeline.  

  • Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise

  • Demonstrate strong executive alignment with key resources across the Partner/Channel community

• Cross-Functional Collaboration:

  • Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback.

  • Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends.

  • Maintain a rigorous feedback loop with the product teams and deliver a point of view on roadmap investment priorities

  • Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.

• Market & Industry Expertise:

  • Stay abreast of industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.

  • Understand the local market nuances across the Global customer base, including Culture, Business practices and preferences. 

  • Represent the company at industry conferences, trade shows, and customer events, showcasing our solutions and thought leadership.

  • Develop and maintain strong relationships with key industry stakeholders and partners.

The SE teams expertise is often critical to developing new solution-based sales opportunities in our high-growth business, as well as shaping the enablement and go-to-market perspective around such solutions. You will need to partner with a diverse set of stakeholders - direct sales, channel sales, field marketing, product marketing, and sales enablement - to best shape the areas of joint execution with each team. Given the broad demand for your teams time and expertise, you will need to negotiate prioritization of when and where SE assistance is best used with each team.

You have:

• 6+ years of experience in sales engineering, with at least four years in a leadership role within a global, high-growth technology

• Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or advanced technical degree preferred.

• Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done. Be Hungry and Humble.

• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals

• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

• The ability to multiply the effect of a team through situational leadership, constant challenge, and a team-first mindset

• Strong written and oral communication skills and ability to manage your time effectively are critical.

• Ideally, were looking for someone with a prior background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership and who understands the ecosystem of potential integrations and partnerships we would work with.

• Experience managing distributed remote teams is a plus.

• You want to be a part of something big. You are up for the challenge of running a team within a fast-growing organization and balancing the needs of the team with the needs of the business.

• You enjoy mentoring and inspiring your team with a growth mindset.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $180,900 - $241,200

Zone B: $162,900 - $217,200

Zone C: $150,300 - $200,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.