Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking for a Manager, Business Management to join our Business Management team.

Reporting to the Director, Business Management the Manager, is responsible for understanding & coordinating Dataphile releases, including enhancements, regulatory implementations & configuration changes with the Service, Operations and Compliance teams. The Manager will advocate for SOCON requirements & ensure that downstream impacts are understood and will be a key partner collaborate with internal and external stakeholders. The Manager will ensure all aspects of all Dataphile changes will be understood, documented and tested prior to deployment and that SOC Teams are prepared for the changes.

The Manager is required to independently problem solve and make scope/priority decisions, the result of which will have a direct impact on our partners and internal operations.

Who you are:

Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like:

Actively ensure multi-team collaboration for system releases which includes stakeholder engagement, documentation and delivery
Coordinate and support internal and external teams with prioritization of critical issues and releases and drive responsibilities required for successful planned releases and hot fixes
Develop version control processes, policies and procedures working with Content Specialist & SOC L&D
Develop and maintain formal release records to track release content and history for systems across multiple lines of business
Coordinate SOCON resources with all aspects of deployment, including testing and communication
Work closely with Technology Solutions Partners and SOCON teams on identifying and resolving risks related to Dataphile deployments
Provide updates for knowledge management resources on releases
Coordinating with stakeholders for requirements, testing and release calendar of necessary components
Liasing with stakeholders and teams to ensure timely and successful delivery of releases
Forward plan the release window and cycles
Build SOC implementation plan for each release
Provide visibility to roadmap status and escalate issues/risks
Liaise with internal and external partners and stakeholders to analyze, define, document, and transform technical documentation into SOP/business requirements
Other duties as required

Your experience and skills:

Post-secondary education in computer science, engineering, or related field, or related experience
5+ years of release and/or project management experience
5+ years of Dataphile experience
Working knowledge of software development cycles
Possess the ability to work under pressure, meet deadlines and be accountable for performance
Strong facilitation, negotiation skills, time management and organization skills with the ability to monitor and manage a variety of tasks simultaneously and to meet strict deadlines
Strong problem-solving skills with the ability to proactively identify issues, understand the business impact, identify solutions and provide recommendations
Excellent verbal, written and interpersonal communication skills. Fluent communication skills in English are required, and bilingual skills in French are an asset
Must be a self-motivator and self-starter
Proven record of high performance and achievement in past positions
Ability to multitask and successfully operate in a face paced team environment
Embrace change and successfully set and adjust priorities as needed
Proficient in Microsoft Office