BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations.

This role is based out of our exciting Mexico City Office. Mexico City is our first office outside of the US. With a large presence in New York City, Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a BetterCloud Software Development Engineer in Test, you are responsible for contributing to our Automated Testing frameworks and strategy. We are looking for someone who is motivated by solving engineering challenges and designing process improvements.

About You:

Are experienced at working on teams owning mostly manual test suites
Are excited about taking on the challenge to automate the manual testing effort
Have a strong understanding of both front end and back end automation testing technology, tools, and frameworks (e.g. Postman, Rest Assured, Cucumber, etc.)
Have some demonstrated proficiency in Java, object oriented and functional programming
Have demonstrated knowledge of CI/CD and testing within a CI/CD environment
Have experience working with and testing APIs
Have experience working with version control systems (BitBucket, Git)
Have experience contributing to a code base and conducting Peer Reviews
English is the business language of BetterCloud. Candidates are required to have a Toefl proficiency or equivalent
Ability to travel to our offices in the United States
Willingness to work out of our Mexico City Office at least 3 days per week

What You’ll Do

Analyze testing requirements and assist with developing the test architecture
Perform thorough functional testing for new features
Write API, UI, Regression, Acceptance, Performance, Load, or Integration tests and new test cases while maintaining and adding to existing automation
Identify, record, document thoroughly, and track bugs
Liaise with internal teams (e.g., developers and product managers) to identify new feature requirements
Diagnose and report issues and defects based on test failures
Work independently and communicate with the various teams involved with the release process and testing
Assist with test metrics and reporting standards, analytics, dashboards, and reporting mechanisms

Goals

By the end of week 1, you will:

Meet your onboarding buddy
Understand how we are organized in Engineering
Get familiar with the tools we use to test, deploy, and track our work
Spend time meeting your colleagues in Mexico City

By the end of 30 days, you will:

Learn how to build test cases/strategy
Set up your test environment for the product(s) you will be supporting
Join the Testing Guild
Learn how to use our testing tools/framework

What We Offer

Hybrid work model with up to 2 days per week working from home*
Generous PTO policy plus paid mental health days
Seguro de Gastos Médicos Mayores, Seguro de Asistencia Médica, Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resources**
Financial wellness support and one-time WFH stipend
Plus more… Think events, killer swag, and a strong BetterCloud Community!

At Bettercloud, we believe that our employees gender identity and expression, race, ethnicity, religion, origin, sexual orientation, physical or mental disability, age and other characteristics enrich our corporate culture and our workplace. That’s why we have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences allowing us to bring our true self to work. DEI&B is core to who we are and what we do. From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment to DEI&B is non negotiable. Bettercloud is an equal opportunity employer and will continue to empower, celebrate and value our differences in order to grow community, safety and trust in our work environment. Join us and be part of an organization that celebrates and respects diversity. If you are interested in knowing more about our DEIB efforts, please visit our website: https://www.bettercloud.com/diversity/

*Remote - This role is not eligible for remote employees. Employees must be based in the Mexico City area.

## LI-Hybrid

*Remote - This role is not eligible for remote employees. Employees must be based in the Mexico City area.