BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations.

This role is a remote contractor position. BetterCloud has a dynamic and growing presence, with offices in New York City, Atlanta, GA, and our first international office in Mexico City. In addition to our global offices, we have a strong remote talent network across the U.S. BetterCloud is backed by some of the best technology investors, including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a Senior Backend Engineer at BetterCloud, you will be responsible for designing, developing, and maintaining backend services using Ruby, Ruby on Rails, and PostgreSQL, playing a crucial role in building scalable, efficient, and high-performance systems. If you have a passion for backend development and are eager to work on complex, impactful projects, we’d love to hear from you!

About You:

You have 5+ years of experience in backend development, with a strong focus on Ruby and Ruby on Rails.
You are proficient in PostgreSQL and have experience designing, optimizing, and maintaining relational databases.
You have a strong understanding of system design principles and architecture.
You are passionate about writing clean, maintainable, and well-documented code.
You have hands-on experience with JavaScript, and knowledge of Angular is a plus (but not a requirement).
You are passionate about rapid prototyping and iterative development, and enjoy delivering working features quickly.
You have strong communication skills, with the ability to collaborate effectively with teams across time zones.
You have familiarity with cloud services, specifically Google Cloud Platform (GCP).
You have demonstrated experience in enhancing or creating software engineering and support processes to improve efficiency and product delivery.
You are fluent or upper-intermediate in English, both spoken and written, and can express yourself clearly in a global environment.

What You’ll Do

Collaborate with Product Managers and Product Designers to define and deliver new features, as well as improve existing ones.
Build and maintain a reliable and scalable backend using Ruby (+Rails), and GraphQL.
Work with other senior engineers to design a cohesive architecture and develop platform solutions following the best system design patterns.
Deliver high-quality code and deploy rapidly while iterating based on feedback and customer insights.
Participate in architecture and system design discussions to build a robust and scalable backend infrastructure.
Continuously learn and evolve based on customer needs and feedback to ensure the product is always improving.
Troubleshoot, debug, and optimize application performance and resolve technical issues.
Work in an agile, fast-paced environment to deliver high-quality software in short cycles.
Mentor junior and entry level engineers.

Nice to have

Familiarity with Agile/Scrum methodologies and tools like Jira.

Knowledge of front-end technologies (JavaScript, HTML, CSS) or frameworks (React, Angular, etc.).
Experience with DevOps practices, CI/CD pipelines, and automation.

Familiarity with cloud platforms like AWS, Google Cloud, or Azure.

Goals

By the end of week 1, you will:

Meet with your onboarding buddy
Set up meet-and-greets with stakeholders and your peers in other squads
Learn how the engineering organization is structured
Become familiar with how we plan, build and deploy work at BetterCloud
Ensure you have access to all our software development tools

By the end of 30 days, you will:

Become familiar with the code base for the product(s) you support
Ensure your local build environment is set up and functional
Identify technical mentoring opportunities for your team and a plan to provide that mentorship
Become familiar with the roadmap and priorities for your team
Begin implementation of your team’s top priorities, working closely with the staff engineer and other team members

At Bettercloud, we believe that our employees gender identity and expression, race, ethnicity, religion, origin, sexual orientation, physical or mental disability, age and other characteristics enrich our corporate culture and our workplace. That’s why we have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences allowing us to bring our true self to work. DEI&B is core to who we are and what we do. From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment to DEI&B is non negotiable. Bettercloud is an equal opportunity employer and will continue to empower, celebrate and value our differences in order to grow community, safety and trust in our work environment. Join us and be part of an organization that celebrates and respects diversity. If you are interested in knowing more about our DEIB efforts, please visit our website: https://www.bettercloud.com/diversity/

## LI-Remote

## BI-Remote