Senior Project Manager

Responsibilities

• Manage all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, profit and loss, and contract execution. Project tasks may include focus on User Experience Research, Visual and Interface Design, Service and Content Design, Cross-Device Compatibility, and Site architecture.
• Define project scope and objectives and feel comfortable speaking about the technical approach with the Product Owner(s) and other stakeholders.
• Oversee multiple workstreams or task assignments, ensuring all deadlines are met, the team is aligned and on track, and deliverables meet or exceed all requirements. 
• Ensure goals and objectives of the Product Owner(s) are achieved.  
• Build a trusting and safe work environment by facilitating production of work through open collaboration and transparency with an emphasis on problem-solving.
• Coach and mentor a team—identify strengths and work to improve weaknesses to help each member grow; guide team on how to effectively self-organize; lead the team through example.
• Practice effective task management to prioritize work and meet short-turnaround deadlines while ensuring processes are followed and Bixal quality standards are met.
• Define and implement processes to add structure, gain efficiencies, manage risk, and ensure all outputs achieve the upmost quality.
• Anticipate problems, issues and risks; identify solutions and implement mitigation strategies with an enthusiastic and positive attitude.
• Track project budget and provide project reporting to clients and Bixal leadership as required, which may include project achievements, risks and issues, and budget spend.
• Identify strategic growth opportunities and support Bixal’s capture efforts to expand our presence within programs or sectors.
• Work with the Technical Program Manager to support all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, profit and loss, and contract execution.
• Utilize deep working knowledge of Agile methodologies to lead project operations from inception through deployment and maintenance and implement Agile ceremonies as appropriate.
• Perform other duties or special projects as assigned.

Qualifications

• Bachelors degree in Business or a related discipline plus at least eight years of related work experience managing complex projects, including Agile/Scrum environments, or equivalent combination of education and/or experience.
• Experience includes relevant positions of increasing scope and responsibility, including leading high-performing project teams and accountability for project delivery with oversight of a large project team.
• Exceptional leadership skills.
• Demonstrated history of interfacing with cross-functional teams, senior management, external clients, and other stakeholders.
• Demonstrated history of navigating issues and risks through solution identification and problem-solving.
• Strong oral and written communication skills.
• Experience in human-centered design and Agile methodologies.
• Acute attention to detail and excellent organizational skills.
• Strong experience and comfortability with Microsoft Office suite, including MS Project, and experience using SharePoint and virtual collaboration tools such as Miro and JIRA.
• Ability to obtain and maintain a Public Trust clearance

Nice to Haves

• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification.
• Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP).
• Experience managing federal contracts.
• Experience managing a BPA or IDIQ contract with multiple task orders.
• Experience successfully managing enterprise level Drupal projects with a deep understanding of the Drupal content management system.