About Blink

Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalized employee experiences. Were at the forefront of workplace evolution, providing innovative solutions that connect entire workforces and deliver unprecedented insights into employee engagement and behaviour.

Role Overview

We are seeking an exceptional Solutions Architect to join our Solutions Consulting team. This role combines strategic technical expertise, project management, and customer-centric solution design. Youll be a critical bridge between our customers, customer facing teams, and our engineering organization, driving successful platform implementations and innovative solutions.

Key Responsibilities

Serve as the primary technical lead from pre-sales through to implementation and beyond
Scope and define technical solutions based on complex customer requirements
Identify innovative solutions to emerging business challenges
Deliver impactful technical presentations, documentation, tutorials and self-service resources to prospective and existing customers
Respond to technical components of RFPs
Plan, track, and oversee technical project timelines and specifications: conducting regular projects status meetings, managing risks and proactively addressing technical challenges
Collaborate cross-functionally with Sales, Implementation, Customer Success, Support, Product and Engineering teams

Professional Experience

5+ years of project management experience in B2B software implementation, Technology consulting or SaaS business environments
Proven track record in customer-facing technical roles

Technical Expertise

Deep understanding of:

Enterprise application landscape
Application and identity architecture
Data relationships and dependencies
SaaS protocols and integrations
Network security protocols (OAuth, SAML, LDAP)

Hands-on experience in one or preferably several of:

Web development (JavaScript, HTML, frontend frameworks)
Mobile development (iOS, Android)
Backend development (Java, C#, Node.js, Python)
IP-based real-time communications

Knowledge of core application security principles

Educational Background

Bachelors degree in Engineering, Computer Science, MIS, or comparable field preferred

Our Ideal Candidate

Exceptional communication and problem-solving abilities
Resourceful and inquisitive learner
High emotional intelligence
Ability to rapidly understand and solve complex technical challenges, and explain complex technical concepts clearly
Adaptable to fast-paced environments
Solution-oriented mindset, with a focus on building scalable, long-term solutions