Bounteous x Accolite is looking for a Platform Architect to lead high-priority platform implementation projects and ongoing platform support across marketing automation, journey orchestration, CDP, loyalty and offer management platforms. This position sits within our Technology team, but will regularly interface with a large, cross-functional team of developers, solution architects, marketing strategists and digital marketing specialists to help bring digital customer experiences to life. As such, the ideal candidate will be dynamic and flexible with a strong affinity toward data and process.

This position necessitates knowledge of varying industry trends, marketing automation enablement, campaign best practices, data management best practices and associated digital marketing technologies, so the ideal candidate should possess a desire to continually learn, improve and apply subject matter expertise to individual client needs.

If you are energized by representing an award winning, stable and growing company in a fast moving digital transformation space, we’d like to meet you!

Role and Responsibilities

Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for digital marketing efforts
Develop deep knowledge of each clients business and available data to ensure platform solutioning is on par with clients marketing objectives
Translate business needs into detailed technical requirements for platform configuration, data schemas and system integrations to deliver against business needs
Lead platform configuration and development of digital marketing campaigns across channels (email, SMS, push, in-app, etc)
Oversee development, testing and deployment of platform work completed by developers
Provide support to development teams working on platform integrations
Create Architecture and Technical specifications documents
Serve as day-to-day technical platform SME to internal and client teams
Work closely with project management team to manage workflow and deadlines across multiple, simultaneous platform-related projects and change controls
Provide support to senior team members throughout project estimation and Marketing Technology platform discovery / roadmapping engagements, as needed
Provide support to internal execution services team for ongoing platform and schema optimizations, as needed
Direct technical implementation of features, as needed, as a minor percentage of overall responsibility

Preferred Qualifications

Bachelor’s degree in Computer Science, a related business or technology field, or equivalent work experience required
Minimum of 2 years working with Adobe Journey Optimizer and/or Journey Orchestration, with a minimum of 1 year in Journey Optimizer, with demonstrated experience leading 3+ platform implementation projects
Familiarity with setup/application of common AJO tasks: Channel Surfaces, Data Sources, Events, Actions, Audience Definition, Decision Management, etc.
Familiarity with non-native activation, i.e., journey orchestration in AJO with customer interaction via external system
Adobe Journey Optimizer certification preferred
Experienced data modeler
Proficiency with JSON and XML
Experience or familiarity with HTML, MJML, CSS and responsive email coding a plus
Agency experience preferred, with 2+ years experience in a client-facing role and knowledge of overall agency structures and agile project management methodologies
Solid understanding of digital marketing execution processes, audience segmentation methods, industry best practices, communication legal compliance, and downstream campaign analysis
Excellent oral and written communication skills
Comfortable working with all levels of an organization and capable of communicating as effectively with technical staff as with business and management
Familiarity with a variety of marketing automation platforms and marketing cloud solutions a plus (Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Braze, Marketo or similar)