Sales Development Principal Associate, Business Cards & Payments, Plano, Texas (Hybrid)

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit thats at the heart of Americas business owners and offer products and services to help them do more business.

We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Business Cards and Payments - as well as our aspiration to serve a wide range of needs for our customers beyond the card.

We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers.

The Role:

Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? Within Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs.

As a Sales Development Principal Associate for the Centralized Customer Development team, you will be a part of a team with world-class professionals to develop, test and implement strategies that ultimately impact the bottom line. And youll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The ideal candidate will be able to work in a fast-paced environment with changing priorities, have strong relationship building skills, and be able to meet our customers at moments that matter to grow and retain their business. This person must have strong influence and sales development skills, a consultative sales skill set, and must be able to work autonomously. This individual must also have strong written and verbal communication skills with an ability to provide coaching that is well received.

General Responsibilities:

This dynamic coaching role will be responsible for call listening to help teams achieve objectives for the organization. In addition::

Ongoing call listening and coaching with a focus on adherence to campaign intent, talking points, data logging and disposition outcomes.
Provide call listening evaluations and coaching to the leader and their associates on how to effectively communicate intent and drive action among customers.
Participate in the optimization of campaign talking points, seek required approvals and lead training calls.
Leverage campaign learnings and insights to develop and lead weekly trainings to further support the team’s development.
Work independently and seek out feedback and data to reflect on and improve the teams performance.
Assist with other Centralized Customer Development projects and initiatives as needed.
Provide Team leader coverage as needed.

An Ideal candidate possesses:

A strong interest in sales leadership and a desire to continue learning in a process based environment.
Strong communication, teamwork and influencing skills.
Strong written and verbal communication.
Strong judgment, leadership and integrity.
Clear results orientation with a focus on achieving both short and long-term goals through coaching. Ability to drive and execute in a fluid environment while overseeing multiple projects and programs concurrently.
Successful track record managing projects/process, including training, and peer-to-peer coaching.
A desire to career path into a sales leadership role.

Basic Qualifications:

High School Diploma, GED or equivalent certification
At least 2 years of experience in sales, customer development, marketing, leadership or peer-to-peer coaching.

Preferred Qualifications:

Bachelors degree
1 year of leadership experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $106,700 - $121,700 for Prin Assoc, Client Development

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).