Primary Responsibilities:

• Facilitates business-specific training across business groups and geographies; for example, pilots for new courses, customer service, system, product and services training (50%)
• Collaborates with the Product Experience team on opportunities to develop new and unique training programs that drive commercialization of products and services (15%)
• Consults with operational programs on improving the design and delivery of program-level training (to include onboarding) and new launch implementation to support operational excellence, associate readiness and demonstration of proficiency on services provided (10%)
• In conjunction with the Training & Development team and the business, assists with assessing and determining training needs and effectiveness based on current strategic plan and results of levels 1-3 evaluations (10%)
• Completes all necessary documentation for delivering training to ensure event creation, logistics details, audio/visual needs, communications and completion tracking (5%)
• All other duties as assigned, which may include delivery of orientation, reverification readiness, and working and collaborating closely with Instructional Designers to review training materials, test eLearning, and assist with development/revising of training material

Experience and Educational Requirements:

• Minimum of Bachelor’s Degree from an accredited college/university or equivalent experience
• 5 years’ experience delivering training in a professional or corporate setting (instructor-led to include virtual-led)
• 3 years’ expertise in delivering role-based or business process training
• Experience in leading train-the-trainer sessions and conducting proficiency observations and assessments
• Available to travel across United States (up to 50%)
• Pharmaceutical/Biotechnology related industry experience preferred
• Trainer certifications preferred (e.g. ATD Master Trainer Certification, Langevin’s Master Trainer, Certified Online Learning Facilitator)

Minimum Skills, Knowledge, and Ability Requirements:

• Excellent presentation skills; must be able to effectively deliver content to a crowd or work with individuals
• Strong facilitation and training skills; demonstrated ability to recognize and adapt to different learning styles and group dynamics
• Strong coaching and feedback skills
• Effective problem-analysis and decision-making skills
• Advanced ability to learn and understand new systems, work processes, and service offerings
• Fast and adaptable learner
• Ability to work both autonomously and collaboratively
• Effective interpersonal and leadership skills
• Proficient working knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Advanced proficiency with distance learning tools (e.g. WebEx, Adobe Connect, Live Meeting)
• Ability to communicate effectively both orally and in writing
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Aptitude for designing and developing training material

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

$72,200 - 103,290

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: Lash Group, LLC