Your job

Looking for a position where you can leverage your technical expertise to drive successful deals with Channable’s most impactful clients? The Sales Engineering team serves as the crucial link between our commercial teams and our platform. We are dedicated to facilitating seamless and high-value integrations between Channable and our customers, empowering our clients to achieve an edge in online retail. 

Our team consists of resourceful problem solvers, known for our adaptability and innovative solutions. We translate complex client needs into actionable technical strategies and communicate intricate technical details clearly to both your colleagues and our clients. In the Sales Engineering team, youll have ample opportunities to expand your engineering, service, and communication skills.

Note: the official title of this role within Channable is Solutions Engineer. We are using the title Sales Engineer for recruitment purposes. You can ask us more about it during our first conversation.

Your challenges

• Partner up with Sales and Customer Success to address the needs of their customers and new leads and help them be successful.

• Contribute to deal strategy by raising technical concerns and proposing solutions to mitigate them for the customer.

• Join meetings with mid-market and enterprise clients to address technical questions, strategical concerns and serve as a knowledgeable stakeholder.

• Drive resolution for customer technical questions and issues related to assigned deals.

• Develop custom data imports to overcome technical hurdles and help close deals and onboard customers.

• Perform technical knowledge transfer to the Technical Account Managers to ensure a smooth client onboarding.

• Proactively maintain an overview of open mid-market and enterprise deals that would require your involvement.

• Review agreements for deals with clients to ensure Channable is able to meet technical commitments.

• Facilitate internal coordination and response to technical assessments as part of RFPs.

• Create and update internal documentation to support Sales Engineering processes.

• Submit feedback to product management to advocate for customer needs discovered during deals.

Who are you?

• You have approximately 2 years or more of relevant professional experience in technical sales, sales engineering, or a related technical customer-facing role.

• You have a track record of positively influencing deal closures through technical expertise and strategic input.

• You understand complex technical systems and have an affinity with writing code.

• You have strong troubleshooting skills and an analytical approach to problem-solving.

• You have strong verbal and written communication skills in English.

• You have the ability to explain technical details to people with varying levels of technical knowledge.

• You have a valid work permit for the Netherlands or EU citizenship.

• You live in (or close to) Utrecht or are willing to move.

• You are available for at least 32 hours a week.
  

Nice to have

• You have experience with eCommerce systems or related processes.

• You have working experience with data import and export processes.

• You have an affinity with web shop or marketplace integrations.

• Experience working with RFPs and technical assessments.

• Familiarity with sales methodologies and CRM systems.

Please note that Channable is unable to provide visa sponsorship, as the salary range does not qualify for it. For further information, please check this link.

Who are we?
Channable was founded in 2014 in the heart of Utrecht. We are now a strong team of +250 diverse individuals, and more than +40 nationalities.
Joining Channable means you’re looking for a bit more than just a job. Diverse as we are, we all share our love for growth, to help, to take ownership, and create an awesome journey together. Feel free to take a further look at who we are here and on our Instagram or Linkedin! Wanna get to know us even more? Give our Culture Playbook a read.
Do you want to read more about our engineering culture? Then have a look at our popular tech blog: https://tech.channable.com
Additionally, you can also take a look at some of our open-source work at https://github.com/channable to get a feeling of how we work together and what our code looks like.

What do we do?
Channable is a fast-growing B2B SaaS platform that offers a fully integrated way to market your products online. We empower marketers and online businesses to manage, scale, and optimize their marketing

What do we offer?

• Gross monthly salary ranging from € 3.519 to €4.140 based on a 40-hour work week. The salary is determined based on your experience.

• 8% holiday allowance - 8% of your yearly salary, which is paid together with your May salary.

• Stock Appreciation Rights: eligible employees can financially profit from Channable’s success.

• Annual L&D budget of €1000 to spend on anything you want to learn. You can take full advantage of this to grow professionally.

• Saving for old age - we have a saving scheme for old age which can accrue up to 5% of your monthly salary

• Company-wide performance bonus, up to 10% of your annual salary, determined yearly by our founders based on financial planning and targets.

• Traveling to our office? No problem, we got you covered (NS Business Card, or €0,23 per km if you decide to use a different means of transport).

• To work in a beautiful historic and fully renovated office in the heart of Utrecht & with a flexible hybrid working policy of (minimum 2 days in the office).

• Since you can work from home for 3 days a week, we will provide home office supplies.

• Having flexible working hours means starting your day between 8.00–10.00 am.

• 26 vacation days + 2 reload days based on 40 hours.

• We offer a 3-week-long workcation; and an additional 3 weeks, if you live as an expat in the Netherlands!

• Are you going to become a parent? We think it is important that you spend time with your newborn. Enjoy 5 weeks of 100% paid partner leave.

• We want you to feel good - please feel free to use our discounted Urban Sport Club subscription.

• You have free & anonymous access to the OpenUp platform, and psychologists. This free service is also available to your family members.

• Channaweekend (we will go abroad in 2025 for a long weekend with all the colleagues from all over the world).

• At Channable, our Chef and Commis Chef prepare fresh meals Monday to Thursday, catering to all dietary needs - including vegan, vegetarian, and gluten-free - to keep our team fueled and inspired!

• Additional working conditions like massages, in-office bar (Channabar), parties, sports teams (even personal training sessions at our Channagym), video games, and many more!

  
  
  

How can you apply?

Are you interested? Please apply by clicking on the apply now button below. Please send your application in English. If its a match, Ioana  (Tech Talent Acquisition Partner) will get in touch with you for an introduction call. After that, youll be invited for interviews. We look forward to hearing from you as soon as possible!

Contact by job agencies and recruiters will not be appreciated. Each recruiter or headhunter who approaches us agrees with a donation of €250 for Make-A-Wish.

At Channable, we strive to create and foster an environment of belonging and collaboration and we believe in diverse and inclusive teams.