About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

This DBA position is to provide Database support for Citi’s Oracle and Postgres Databases with an emphasis on problem solving, troubleshooting Production issues, provide guidance to App teams on database performance tuning items and ensure database stability, availability and also provide support to upgrade, migrate and patch systems. This position requires to work in a fast-paced, large scale and very diverse 24x7 environment. DBA team member will work with multiple support teams located in NAM, EMEA, APAC regions working together adopting follow-the-sun support model. Additional responsibilities include managing and documenting projects and executing process and delivering improvements.

Responsibilities:

Oracle database support for critical Oracle database systems.
Postgres database support for critical Postgres database systems.
Caching database support for Redis and/or Couchbase is a plus
Monitor and address database alerts/issues, capacity constraints, and performance related items.
Knowledge of Oracle DataGuard replication and physical standby for Disaster recovery.
Fully analyze performance issues, identify tuning opportunities and advise developers on SQL tuning options.
Interact and communicate with application developers and support teams to understand and articulate.
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Be a part of DBRE’s (database reliability engineers) team to meet targets and SLA objectives.
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary

Qualifications:

Ability to communicate technical concepts to non-technical audience
Knowledge of UNIX scripting and automation experience preferred.
Knowledge of automation tools like ANSIBLE and automation scripting / fixing - Desirable
Knowledge of database installation / configuration best practices and Database upgrade/migration approaches.
Extensive experience with of Oracle Data Guard replication setup, maintenance, and troubleshooting
Experience with various Database high availability solutions and Oracle Golden Gate replication
Knowledge of database internals/views to help troubleshoot issues.
Skills to identify tuning opportunities, implement improvements and advise developers on SQL tuning options.
Working experience in other technologies like Mongo and Caching databases (Redis and Couchbase) is a plus
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience

Education:

Bachelor’s/University degree or equivalent work experience

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 31, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting