Degreed
9 days ago
At Degreed, we believe that learning is the key to unlocking opportunities. As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. Our mission is to discover, empower, and celebrate the next generation of global expertise. Join us in shaping the future of learning and workforce development.
As a Partner Solutions Architect, you will be the voice of our product and platform and a key technical resource for our ecosystem of partners. Your role will bridge the gap between external developers, partners, and our internal product and engineering teams by providing technical expertise, driving engagement, and enabling smooth integrations. This position is perfect for someone with a strong foundation in APIs, excellent communication skills, and a passion for empowering developers and partners.
You will also take the lead on defining and building our System Integrator (SI) Implementation Certification program as we expand our reach into regions not currently supported by our internal implementation team.
KEY SKILLS
Technical Skills
- Strong understanding of API concepts, RESTful services, OAuth, and webhooks
- Proficiency in at least one programming language (e.g., Python, JavaScript, Ruby, or Go)
- Experience with API development, testing tools (Postman, Swagger), and cloud platforms (Azure, GCP, or AWS)
- Familiarity with integration platforms and the ability to guide partners through API integrations
Soft Skills
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
- Experience working with developer communities or in a developer relations/advocacy role is a plus
- Strong problem-solving skills with a customer-first attitude
- Ability to manage multiple projects and stakeholders, often with competing priorities
KEY RESPONSIBILITIES
Technical Partner Enablement & Integration Support
- Define, architect, and validate our SI Certification program, working with Product and Services and allowing 3rd party partners the ability to implement our Degreed platform, evolving from Services supported implementation to stand alone. This includes validation of technical partner implementations
- Act as the primary technical liaison for partners, guiding them through the integration process and ensuring successful deployments of API-driven solutions
- Provide hands-on support for partners during onboarding, API integration, and troubleshooting to ensure smooth product implementations
- Ongoing support for partners post-launch to ensure smooth product integrations for joint clients and prospects
- Administer all partner sandbox set up, application upskilling and enablement support
- Conduct technical training sessions and workshops for partners, demonstrating how to utilize our APIs and SDKs effectively
API & Product Feedback
- Gather insights from the developer community and partners, and provide actionable feedback to the product and engineering teams for improvements and new feature requests.
- Work with the internal product teams to ensure that documentation and API references are up to date and developer-friendly.
Collaboration & Relationship Building
- Collaborate with cross-functional teams (Services, Product, Engineering, Marketing) to align developer advocacy and partner enablement initiatives with company goals.
- Ability to support partners with minimal assistance from product and engineering teams.
- Foster strong relationships with key external partners, helping them navigate technical challenges and unlocking opportunities for deeper collaboration.
- 10-20% international travel is an expected part of this role to enable and equip our partners.
WHAT SETS YOU APART
- 5+ years of experience in developer relations, technical support, technical implementation, technical success, technical product management, or a related technical role
- At least 5+ years of experience in a SaaS Product environment where you are working with partners, especially in enabling and supporting technical integrations and APIs
- Background in LMS/LXP/HR tech-related company is highly preferred
COMPENSATION AND BENEFITS AT DEGREED
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
This role is eligible to participate in the following benefits and wellness programs: (please check the link below)
https://px.sequoia.com/prospect/gacc-6e324cb0-b66f-11ef-b6d0-7b3a5985f5f7
At Degree we value
At Degreed we value
Diversity and Inclusion: We embrace individuals from all backgrounds and aim to build an environment where everyone can thrive.
Growth Mindset: We encourage continuous learning and development for our employees to grow their careers in line with their unique skills and goals.
Collaboration: We believe the best ideas come from teams working together, and we foster open communication and teamwork.
By joining our team, you’ll be part of a community that values continuous learning, collaboration, and making an impact. If you are passionate about driving change through learning and upskilling, we encourage you to apply and become a key contributor to our mission.
Work Environment & Physical Demands
Degreed offers a range of work arrangements depending on the role. Some positions are fully remote, while others are hybrid if you’re near an office. Please check the job details for specifics.
In remote or hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. You’ll need to operate a laptop and remain stationary for extended periods, with the ability to interpret written and verbal communication.
We are committed to creating an inclusive and flexible work environment that enables you to thrive.
Additional Information
We believe in the full inclusion of all qualified individuals. Degreed will provide reasonable accommodations to those with disabilities during the application, interview, and employment process.
In line with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Degreed participates in the E-Verify employment verification program.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.
Fraudulent Recruitment Warning
Please be aware of fraudulent recruitment activities using the name “Degreed.” Scammers may impersonate Degreed, our website, or our team in recruitment scams. Degreed does not conduct recruitment through WhatsApp, Telegram, or any direct-messaging platforms. Official communication will always come from a Degreed.com email or phone number during the interview process. We do not request sensitive personal or financial information in unsolicited communications, nor do we offer roles requiring upfront payments or promising unrealistic returns. Stay vigilant and report any suspicious recruitment activity.