About the Team

DashMart is a rapidly growing business vertical within DoorDash, that operates micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essential items to our customers, and do so reliably and rapidly. The Workforce Operations team supports our DashMart ventures by creating labor, efficiency, and workforce management solutions that power our hourly associates and operational leaders to operate efficiently and meet customer needs.

About the Role

We are seeking an Associate to manage key aspects of our workforce operations functions to fill a growing demand within DashMart as the company continues to expand. In this role you will 1/create and execute the roadmap of needs within our workforce operations tools and processes (such as labor allocation, forecasting, and workforce management solutions) to meet the needs of our hourly associates and site managers, 2/ create dashboarding and reporting for capabilities, and 3/ support cross-functional partners.

We operate in a hybrid model with some in-office time depending on individual preference, and will require up to 20% travel time to spend time working alongside local ops. You will report into the Manager, DashMart Data Governance within our DashMart New Business Verticals organization.

You’re excited about this opportunity because you will…

Build. Youll have your fingerprints all over DoorDashs next big business. Youll think critically about how we change and communicate as an organization, and get 1% better every day.
Strategize. From fundamentals, youll support implementation of the strategy for best serving our internal customers.
Analyze. Youll assess the operational, people, and financial impacts of our change and communication related decisions, and iterate based on data.
Lead. Youll work with multiple teams, including Local Operations, Central Ops, Strategy & Ops, Finance, Category Management, Marketing, Safety, People Ops and many more to thoughtfully approach change and communications.

Were excited about you because…

You have 1-3+ years of professional experience in retail, labor planning, consulting, or other relevant fields.
Youre organized and data focused. You are proficient in google sheets, have intermediate+ SQL experience. A nice to have is experience with building and integrating with workforce management solutions including Workday. Another nice to have is experience in related industries such as grocery, warehouse management, and/or retail.
Youre excited to solve problems in innovative ways. You resist this is how its always been done thinking. You’re a data expert. You love working with data and can work independently in SQL to root cause problems and implement data-quality-centric solutions.
Youre unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
Youre an owner. You are detail-oriented and organized, and not afraid to get your hands dirty to “do what it takes” to get things done. You manage a portfolio of data products that deliver high-quality, trustworthy data.
You are a strategic thinker. Youre not interested in the status quo. You love thinking about new opportunities or process improvement potential. You know how to identify a problem and work through the solution from A to Z, and more importantly how to explain that thought process to others to obtain buy-in. You are open to feedback and know that the best ideas come through collaborative thinking.
Youre scrappy. You are willing to do whatever it takes to get the job done whether its digging into a new process to determine how best to communicate it to new hires or helping troubleshoot a technical issue. You have a high bandwidth, with the ability to juggle multiple tasks at once.
You have a Completed Bachelor’s Degree.

Applications for this position are accepted on an ongoing basis

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. Thats why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$56,500—$95,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Were committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.