Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Responsibilities:

Qualify leads and prospects based on defined criteria.
Profile assigned accounts and drive outbound prospecting to generate new business.
Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
Develop an understanding of the account’s business issues and other relevant information.
Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
Educate prospects about Dynatrace enterprise solutions.
Use CRM-Salesforce.com to track activities.
Attend weekly territory forecast meetings and update team on progress of identified activities.
Work to meet defined metrics goals.
Provide input to marketing including feedback on quality of leads from marketing programs.

Qualifications

Minimum Requirements

Fluent proficiency in French is required.

Preferred Qualifications

College diploma/university degree preferred. Equivalent Military experience will be considered.
Understanding of IT operations management solutions a plus.
Experience using a CRM preferred, specifically Salesforce.com
High level of commitment to exceptional customer service and relationship build.
Strong written and verbal communication skills.
Strong problem solving, organizational and interpersonal skills.
Ability to work both individually and in a team environment.
Self-motivated with the ability to work in a fast paced and constantly changing environment.

Additional Information

OTE total salary for this role is CAD $90,000 - 95,000. Total compensation may vary depending on candidate experience, education and location. Position may be filled at a higher level depending on candidate experience.