QA Representative - Floor Support US, Concord NC

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$63,000 - $162,800

Position Description:

The Quality Assurance Representative is responsible for using quality/regulatory knowledge and oversight to provide guidance, consultation and influence in the design, verification, and startup of the manufacturing operations at Lilly’s new Concord, North Carolina site. The QA Representative’s demonstration of leadership and cross-functional teamwork is essential for ensuring a constant state of cGMP compliance, as well as ensuring regulatory approval of the Concord facility through all design, delivery, verification, qualification, and startup activities. As the site’s startup project progresses, the QA Representative will continue to directly support the Device Assembly and Packaging (DAP) manufacturing areas.

Responsibilities include:

• Maintains knowledge of Current Good Manufacturing Practices (cGMP), including good documentation practices (GDP), data integrity and regulatory compliance
• Fosters a strong quality culture by maintaining open communication, promoting teamwork and encouraging employee participation in the working group
• Guides others in Quality Management System (QMS) topics such as exceptions, observations, deviations, corrective action/preventive action (CAPA), change controls, document creation/revisions, etc. 
• Supports the definition and execution of inspection readiness activities including support of site self-inspections
• Resolves or escalates any compliance issues to the project, site and Quality Management
• Functions as a cGMP liaison, working with Global Facility Delivery and Lilly project staff to complete the detailed design of the assigned areas employing QbD and QRM principles and ensuring the integration of Global Quality System requirements into the design
• Consults with Network and Global Quality groups to ensure a consistent and compliant approach is executed during the startup phase
• Actively participates in required design reviews and final design qualification activities
• Provides technical and quality review/approval of project documents to ensure compliance with Lilly Global Quality Standards as well as project and local quality procedures
• Provides quality oversight for the verification and qualification of the manufacturing buildings, including review of test cases, test execution, discrepancy resolution, etc.
• Works with the Site Quality Leadership to support the development of the vision and strategy for the overall site quality operation and cross-functional support with focus on the Manufacturing areas
• Supports the site organization in building technical capability, for a diverse cross-functional staff in Quality, the project team, and area process teams, including mentoring and training of new Quality and other project staff
• Leads project initiatives needed in support of the startup project and Quality function
• Maintains a safe work environment, working safely & accountable for supporting all HSE Corporate, Project, and Site Goals

Basic Requirements:

• Bachelors or equivalent degree in a scientific field
• Ability to work 12-hour shifts on a 2-2-3 production schedule, with additional hours when required
• Ability to work onsite in Concord, NC (not eligible for remote work)

Additional Skills/Preferences:

• Experience within the pharmaceutical, medical device, or other regulated manufacturing industry preferred
• Experience as a Quality professional supporting pharmaceutical and/or medical device manufacturing preferred
• Knowledge and use of US, EU, Japan and other regulations in pharmaceutical manufacturing
• Ability to communicate with cross-functional teams including good oral and written communication skills
• Ability to work independently as a Quality SME with minimal supervision
• Proficiency with computer systems including Microsoft office products, Trackwise, etc.
• ASQ Certification
• CSQA (Computer Systems Quality Assurance) experience
• Experience with manufacturing equipment preparation, formulation, filling, visual inspection, device assembly, packaging, utilities, facilities, maintenance, and warehouse management
• Experience with Manufacturing Execution Systems.
• Use of KNEAT – or other electronic validation software
• Technical writing and review experience 
• Technical aptitude and ability to train/mentor others
• Experience with C&Q/Verification and Validation oversight including automation and computer systems validation
• Must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B or S paths or at levels M1-M2 or R1-R3.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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