Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Our Client Onboarding Consultant will report to Experian Health, and manage the setup of clients, users, products and payers, based off contract, Statement of Work and Sales to Implementation. You will be accountable for the entire client set up, collection of required documentation, clear and detailed documentation of status of process, and meet the expected timeline and not delay implementation and ongoing client success. Raising any concerns with scope and deliverables to management.

1. Review and verify the accuracy of all required documents and work with client and our teams to perform all required tasks for Onboarding clients and a successful implementation.

2. Conduct Onboarding client meetings, prepare and distribute agenda meeting minutes and documentation collection to clients.

3. Collect relevant client information to set up client accounts

4. Participate in all required meetings to support the Onboarding of a client

5. Maintain and share the status of assigned Client Onboarding tasks and updates all required applications and documents, obtains approval, and tracks all changes affecting client Onboarding, and communicates changes and events to concerned parties.

7. Escalate any issues or concerns relating to assigned Client Onboarding to leadership for guidance and direction.

Qualifications

Minimum 2 years experience with Healthcare Revenue Cycle,, healthcare products and operations, and legislation and regulations, affecting the healthcare revenue cycle industry
Basic knowledge of project management methodology and tools, including software systems and PC desktop applications
Limited Travel may be required

Additional Information

This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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