LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset managers, banks, and brokers. We are looking for a bright, motivated, and analytically inclined individual to join our team, providing exceptional client services, technical support, and deployment expertise to our expanding global client base.

Ideal Candidate:

The successful candidate will be a proactive problem solver with strong technical skills, adept at quickly mastering new systems and technologies. Thriving in a fast-paced, dynamic, and entrepreneurial environment, this role demands strong collaboration with internal project managers, developers, and external clients. Therefore, excellent written and verbal communication skills and the ability to maintain a calm, professional demeanor while tackling challenging problems are essential.

Candidates should have 2-3 years of post-university experience in a technology-related role within the financial services vendor space or a similar position at a buy-side or sell-side firm. Ideal candidates will have experience working with an OMS/PMS/EMS vendor and a solid understanding of the FIX protocol.

Key Responsibilities:

Efficiently manage onboarding projects for hedge funds and asset managers to successful completion.
Engage with clients to uncover their trading objectives.
Collaborate with cross-functional teams to understand and meet business needs and requirements.
Communicate with external brokers to facilitate trade execution.
Configure trader accounts, environments, and trade routes.
Customize GUIs for traders to access trade information on their screens.
Partner with developers to integrate new features not available out-of-the-box.
Deliver high-quality results within specified timelines in an Agile environment.
Analyze project requirements and create comprehensive documentation, including functional analyses, runbooks, and workflow reports.
Provide onsite and remote training for front office, back office, portfolio managers, and compliance officers on LiquidityBook products.
Manage vendor-client relationships, including technology teams, prime brokers, fund administrators, and executing brokers on behalf of clients.
Configure End of Day files for trade communication and compliance purposes.
Follow up with clients post-project to enhance user experience and identify upsell opportunities.

Qualifications and Preferred Attributes:

Bachelors degree or equivalent required
Preferably 2-3 years of experience in a relevant role.
Excellent analytical thinking, problem-solving skills, and the ability to manage multiple projects and client expectations.
Experience with databases and knowledge of SQL.
Familiarity with Java and/or Python is a plus.
Working understanding of the FIX protocol.
Exceptional communication and relationship-building abilities.
Technical aptitude and enthusiasm for learning new technologies and languages.
Great interest and understanding of financial markets and the investment process.
Ability to work in a team setting and meet strict deadlines.
If you are highly analytical and passionate about problem-solving, we encourage you to apply and join our team in driving business success through data-driven insights and recommendations.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

What’s In It For You:

Flexible work accommodations.
The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, innovative minds that value collaboration and welcome your new ideas to the table.
Mentorship and growth opportunities from senior employees.
Career progression planning and a focus on career development, complete with dedicated time each month for conference attendance, online learning seminars, and networking.
A robust social community dedicated to volunteerism, intramural sports, and team-building events.
Business resource groups that align with our DE&I strategy, designed to cultivate an inclusive environment for all.

Learn more about our benefits here.

The budgeted amount range for this position in New York City is $85,000 - $105,000

Returning from a break?

We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.

Company Overview:

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 162,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify

FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity