Sr. Platform Engineer (SRE)

What you’ll do

• Actively contribute to defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products
• Serve as a leader and mentor on cloud architecture, infrastructure as code, monitoring and alerting, and other operational excellence areas  
• Ensure the products we build exceed our customer’s expectations by: 
• 1. Actively participate in on-call rotation for incident response during working hours for the platform and tools.
• 2. Build monitoring that alerts on symptoms rather than on outages.
• 3. Use metrics/data to improve our products continuously.
• 4. Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs.
• 5. Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability.
• 6. Use solid engineering practices to build long-term solutions to prevent issues from repeating
• Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met

What you’ll need

• 5+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred).
• 4+ years of hands-on experience in DevOps/DevSecOps/SRE.
• 3+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS)
• 3+ years of experience with Kubernetes (preferably EKS) and Docker.
• 3+ years of experience writing automation and tools using various scripting or programming languages.
• 2+ or more years building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred).
• Very strong background and passion for building secure solutions.
• Working knowledge of defining and managing SLIs and SLOs and methods for using error budgets to ensure SLOs are met.
• Strong knowledge of the English language and clear and crisp communication - both verbal and written.
• Solid emotional intelligence and ability to collaborate with others, especially under pressure.

Preferred Experience

• Bachelor’s Degree in Software Engineering or related field or relevant work experience.
• Previous experience building and operating an internal developer platform and tools.
• Experience using tools  such as Flux and Helm.
• Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3. 
• Operational experience in networking, certificate management, DNS, content delivery networks, and Identity management.
• Experience with observability tools, preferably Datadog.
• Experience working in an agile development environment

Salary & Benefits

• Competitive salary based on experience and qualification.
• Gratuity benefit.
• Hybrid Office. (3 days remote,2 days physical)
• Medical Insurance.
• Profit Sharing Bonus.
• Festival Bonus.
• Gym Membership.
• Career Development Budget.
• LinkedIn Learning.
• Lunch - Fully Subsidized.
• Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week.
• Friendly work environment.
• Flexible leave/vacation policy.
• A great learning opportunity.
• The opportunity to work with cross-cultural teams with the US.
• Annual performance evaluation and increment.
• Employee Transportation: Drop off available.

Salary Range

• 170k-220k