Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

Grow Relentlessly: Strive to become our best, most authentic selves.
Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
Focus on Impact: Create impact through bias for action and tangible results.
Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This internship position, based in Malaysia, plays a crucial role in supporting our operations in Singapore. The Operations team at Funding Societies is committed to providing exceptional service to both internal stakeholders and borrowers. Our goal is to build self-sustaining scalability while delivering a market-leading experience.

As an Operations Intern, you will focus on adding value to our customers by adhering to fundamental product design principles and ensuring meticulous and timely processing of cases.

An ideal candidate should approach occasional issues/problems with a clear understanding of the limitations and a problem-solving mindset, aiming to find solutions that are sustainable and scalable.

What you will do:

Execute assigned tasks within the specified turnaround time to ensure efficiency and accuracy.
Review and assess applications for various initiatives, ensuring adherence to internal guidelines.
Verify and validate initial transactions between SMEs and service providers to ensure correctness.
Liaise with service providers and financial institutions to facilitate smooth operations.
Perform due diligence on service submissions to confirm the legitimacy and quality of the services provided.
Collaborate closely with internal teams and external stakeholders to ensure timely delivery of projects and tasks.

What we are looking for:

Strong attention to detail with an ability to multitask in a fast-paced environment while meeting deadlines.
Creative problem-solving skills and the ability to think outside the box for sustainable solutions.
Confident and clear communicator with excellent collaboration skills across teams.
Self-motivated, humble and a team player
Willingness to share knowledge, ideas, and best practices with others
Proficient with MS Office & Excel, with an in-depth understanding of various features
Currently pursuing a degree in finance, accounting, or any related field.
Must be in the final year of study and awaiting results
Strong analytical and problem-solving skills.
Able to commit for 5 days-a-week during the internship period.

You will shine in this role if you are/have:

Prior experience in service or operations support related work.
Experience with Slack and/or Google Workspace.