About this role: This role supports Gartner’s growing Security Operations team. You will lead day-to-day operations in US timezones to Protect against, Detect, and Respond to threats to Gartner’s reputation, customers, and Information Technology. The Manager, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation. You will be deeply involved in the planning and execution of projects involving the SOC and Security Operations practice as a whole. Youll play a key role in defending Gartner’s network and intellectual properties as you “lead from the front”. Our team is filled with lifelong learners who are consistently researching ways to better defend and stay ahead of the threats of tomorrow. We are a collaborative, flexible group, where good ideas are brought forth and acted upon, whether they come from the most experienced or the newest members of the team. As a leader on the team, you’ll provide mentorship, guidance, and technical expertise.

What you will need:

Bachelor’s in Computer Science, Information Security, Engineering, or 6+ years of experience in Information security
Previous experience leading a SOC, Hunt, and/or Incident Response Team or progressive growth in responsibilities in a SOC environment
Demonstrated ability to prioritize and analyze security events, enabling swift decision-making on appropriate courses of action and initiating timely and proportional responses
Expertise in conducting and driving analysis and investigation of cybersecurity incidents
Experience articulating technical findings and creating detailed incident reports
Extensive experience in leveraging security tools such as SIEM, EDR, web proxy and email security tools
Experience driving security projects from requirements gathering to completion
Ability to mentor, motivate, and coach team members, leading to operational excellence
Passion for security and solving tomorrow’s problems

What you will do:

Drive operational excellence of a geographically dispersed Security Operations team
Serve as the Incident Commander during the incident response process
Continuously seek out opportunities to improve the team’s ability to rapidly and effectively respond to security incidents
Work with key business stakeholders to detect, respond to, and remediate security issues
Provide mentorship and guidance to team members, promoting a culture of open communication, continuous improvement, and operational excellence
Drive automation initiatives, enhancing analyst capabilities and workflows while eliminating monotonous tasks
Develop innovative and cutting-edge detection content aligned with ATT&CK, Cyber Kill Chain, and various other cyber security frameworks
Bring your own ideas and solutions to a fast-paced, growing, and evolving team centered around operational excellence
Ensure smooth handover of alerts and incidents between team members located in various geographic locations

Who You are:

Skilled and experienced, but possessing a servant leader mindset
Able to relentlessly prioritize and see the big picture
Comfortable both with delegating and “rolling up your sleeves” when the time comes
Passion for coaching, mentoring, and development of others
Accountable, transparent and willing to go the extra mile when necessary
Passion for security and solving tomorrow’s problems
Willing to learn new technology platforms
Strong team player
Able to work proactively in a time sensitive operations environment.
Innovation mindset – Takes opportunities to make existing processes more efficient and thinks “automation first”
Certifications like CISSP, GCIH, GCFA or equivalent are a plus
Cloud experience (AWS, Azure, GCP)
Demonstrated ability to transform and shape teams
Scripting or programming experience (Python, PowerShell, Bash)

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

What you will get:

Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 106,000 USD - 145,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:98326

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