Job Description Summary

Field Engineer 2, responding to customer locations located in Hawaii.

Job Description

• Responsibilities :
• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment; OR equivalent military education and 2+ years of experience servicing electrical equipment; OR High School Diploma/GED and 6+ years of experience servicing electrical equipment.
• Experience interfacing with both internal team members and external customers as part of a solution based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
• Experience troubleshooting and responding to customer concerns.
• Experience with Web applications as well as Microsoft suite of products.
• The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test.  In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). 
• Special Physical Requirements:  Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.  Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.  Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• Must have and maintain a valid Driver’s License.
• Willingness to be available after hours, or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• Quality-Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
• Complete all planned Quality, EHS & Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
• Ensure timely dispatch closure (if applicable).
• Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable).
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
• Maintain tools and test equipment properly and ensuring they are calibrated.

Qualifications

• Associates degree, Bachelor’s degree, military education or High School Diploma/GED with 6+ years of experience servicing electrical equipment 
• 2+ years of experience servicing Imaging equipment
• Strong coaching and mentoring skills.
• Strong time management and organization skills and ability to juggle multiple responsibilities.
• Self-motivated.
• Strong networking and interpersonal skills.
• Training and experience in multiple modalities.
• Demonstrated understanding that customers determine our success.
• Operate with efficiency and sense of urgency.
• Willingness to learn and adapt to changing environments.
• Empower and inspire others.
• Ability to deliver results in an uncertain environment.
• In the Life Sciences business you must be a Field Engineer Level 1 for 2 years before moving to a Field Engineer Level 2.

For U.S. based positions only, the pay range for this position is $68,640.00-$102,960.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.