Quality Analyst Mexico City, CDMX, Mexico

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the Role:

Zego is a high-growth property technology company seeking a Quality Analyst to join our team, focusing primarily on our Resident Experience mobile and web apps. We are looking for passionate individuals who can leverage their extensive experience in quality assurance to design, influence, and drive the quality and testability of our products and services. As a Sr. Quality Analyst at Zego, you will play a crucial role in ensuring that our products meet the highest standards of quality, providing exceptional experiences for our customers.

What You’ll Do Here:

• Contribute to the manual testing effort for the Resident Experience mobile and web apps.

• Document test cases, review them with counterparts, and ensure thorough test coverage.

• Troubleshoot and analyze issues, including basic code analysis.

• Execute automation scripts written by SDETs and write basic SQL commands.

• Collaborate within an agile environment, participating in sprint planning and reviews.

• Conduct risk assessments and apply diverse QA processes to ensure quality.

• Build productive relationships with internal and external stakeholders to deliver quality products and services.

About You:

• Experience in quality assurance, particularly with mobile and web applications.

• Proficiency with executing automated regression tests.

• Strong knowledge of black box and grey box testing techniques.

• Ability to apply diverse QA processes and perform dependency analysis.

• Excellent problem-solving and analytical skills.

• Strong attention to detail and a deep understanding of customer perspectives.

• Ability to build productive relationships with internal and external stakeholders.

• Strong communication skills.

• Demonstrated initiative, creativity, and innovation in driving design and process improvements.

Skills and Qualifications:

• Software engineering fundamentals. (B.S. Computer Science or equivalent skills and knowledge)

• Knowledge/experience in Software Quality Engineering practices

• Understanding of Service Oriented Architectures / APIs is a plus (web services testing) 

• Working knowledge of SQL 

• Working knowledge of code management systems and Github

• Demonstrated problem solving and troubleshooting skills 

• Outstanding communication skills - with the ability to follow written and oral instructions in a highly dynamic environment

Within One Month, You’ll:

• Attend New Hire Training and complete onboarding processes.

• Learn about the Resident Experience mobile and web apps and the Zego technology landscape.

• Contribute to manual testing efforts for specific application domains.

• Build relationships with team members and stakeholders.

Within Three Months, You’ll:

• Participate in quality activities within projects, applying advanced testing techniques.

• Utilize automated scripting languages to enhance testing processes.

• Conduct risk assessments and apply diverse QA processes.

• Perform dependency analysis and use testing tools relevant to our products.

Within Six Months, You’ll:

• Influence project outcomes by applying deep domain and product knowledge.

• Drive improvements in customer experiences by understanding priorities and measuring performance.

• Establish and execute plans for deliverables, collaborating across business units.

Within Twelve Months, You’ll:

• Be an established Quality Analyst.

• Continue to innovate and drive effective design and process improvements.

Join Zego and be part of a team that is revolutionizing the property technology industry. Apply your quality assurance expertise to enhance our Resident Experience mobile and web apps and deliver exceptional customer experiences.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.