People Operations Manager

You Will:

• Own and improve key people processes such as onboarding, off-boarding, and internal mobility.
• Lead the administration and optimisation of HR systems (e.g., HRIS, ATS) to ensure efficient, automated workflows.
• Maintain and update employee records to ensure accuracy and confidentiality.
• Develop, document, and maintain HR policies, ensuring compliance with local labor laws and company values.
• Identify areas for process automation and operational efficiencies.
• Manage the employee experience, from hiring to exit, ensuring a seamless journey at every stage.
• Oversee onboarding and orientation processes to create a positive first impression for new hires.
• Facilitate employee off-boarding, including exit interviews and knowledge transfer processes.
• Act as the primary administrator for HR tools and platforms, ensuring proper functionality and adoption.
• Track and analyse HR metrics (e.g., turnover, time-to-hire, employee engagement) and prepare reports for senior leadership.
• Maintain compliance with GDPR, data protection, and confidentiality regulations.
• Ensure the company remains compliant with local labor laws and industry best practices.
• Partner with the Legal team to update contracts, policies, and employee handbooks.
• Monitor changes in employment laws and recommend adjustments to internal policies accordingly.
• Collaborate with People Partners and senior leaders to promote initiatives that improve employee satisfaction and well-being.
• Support Diversity, Equity, and Inclusion (DEI) initiatives to ensure an inclusive, welcoming environment for all employees.
• Work closely with People Partners on employee relations issues, offering support and guidance as needed.
• Provide guidance and coaching to line managers and senior leaders on HR best practices.
• Act as a trusted advisor to managers and employees, helping them navigate sensitive people-related matters.
• Build strong working relationships with senior stakeholders across People, Finance, and Legal teams.

You Have:

• Experience: 2-3 years of experience in People Operations, HR, or related roles (experience in fast-paced, high-growth environments preferred).
• Education: Bachelors degree in HR, Business Administration, or a related field (CIPD certification is a plus).
• HR Systems: Proficiency in HRIS, payroll, and applicant tracking systems (experience with Workday, BambooHR, or similar tools is beneficial).
• Compliance Knowledge: Deep understanding of local labor laws and HR compliance standards.
• Data Analytics: Ability to analyse and interpret HR metrics and use data to drive decision-making.
• Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly.
• Project Management: Strong organisational skills, the ability to prioritise, and experience managing multiple projects simultaneously.
• Problem-Solving: A logical, solutions-focused approach to operational challenges.
• Interpersonal Skills: High emotional intelligence, empathy, and discretion when handling sensitive matters.

Benefits:

• Company RSU’s (Company Shares)
• Private Medical + Dental Cover
• Annual Performance Appraisal and Bonus
• Employee Discount + FAM Membership
• Career Growth Opportunities