Senior Product Designer, Fulfillment

​​About the Role:

We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers proprietary Rx Fulfillment and Warehouse Management System (WMS) software. You will work closely alongside Design, Product Management and Engineering to build a best-in-class product. You thrive when solving problems that tailor to the needs of a niche end-user, bringing simple, elegant design solutions to complex workflows. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design.

This role will require a hands-on designer who is detail oriented, but also feels comfortable being able to flex between broader strategic thinking and tactical execution. In a fast-paced, startup-like environment, you’re comfortable tackling the full process from defining problems, ideating concepts and synthesizing data, into solutions that translate complexity into focused designs and prototypes.

You Will:

• Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.
• Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions.
• Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in  customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences.
• Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution.

You Have:

• 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research 
• Experience designing for EMR, Fulfillment, WMS or other back-end platform systems
• You have a holistic approach to design, from high-level strategy to small design details
• You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others
• Excellent communication skills and ability to present your decisions and processes clearly and confidently
• Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels
• Adaptability and excitement for working in a fast-paced environment
• Expert proficiency with Figma 

Nice to have:

• Previous experience building products 0-to-1 in a startup
• You understand the basics of React and Platform Systems
• Previous experience in telehealth, pharma, or healthcare

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

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