Global eCommerce Principal UX Program Manager

Description -

Job Summary
The Principal E-Commerce Program Manager supports the development and delivery of online shopping experiences on hp.com. As part of the User Experience (UX) design group, the senior individual contributor in this role coordinates workflow and architecture of processes and tools for the Agile product teams. The Principal E-Commerce Program Manager should have strong business operations, leadership, and communication skills; familiarity with Agile product teams; and a background in ecommerce design, product management or project management.

Responsibilities

Leading process and workflow governance for the UX and UI design teams
Enabling product teams to develop and drive web experiences that result in significant and measurable improvements in shopper experience, purchase conversions, and revenue
Providing product teams and leaders with dashboards and notifications critical to tactical progress and strategic prioritization
Leading project planning compliance with new web standards, processes and tools, and regulatory laws
Developing productive internal/external working relationships and providing guidance to ecommerce designers, product managers, developers, and other team members

Education & Experience

Four-year or Graduate Degree in Marketing, Information Technology, Business Administration, Computer Science, or related discipline or commensurate work experience.
Typically has 10+ years of work experience, preferably in web design, software product management, project management, or a related field.

Knowledge & Skills

Expert in architecture administration of Jira workflows, dashboards and process management
Experience working in Agile software development product model methodology
Comprehensive understanding of eCommerce analytics and business strategies
Experience developing workflow automation
Skilled in Project Management
Skilled in User Experience (UX) and/or User Interface (UI) design
Proficient to advanced skills in at least three of Microsoft Teams, Adobe Analytics, Figma, React, Miro, OKR planning, Design Thinking

Cross-Org Skills

Excellent English verbal and written communication skills is required, with the ability to present complex information clearly and persuasively
Spanish or additional languages a plus
Proficiency working in cross-functional and multinational teams
Strong leadership, teamwork, and problem-solving skills, with the ability to motivate and inspire others
Detail-oriented, organized, and adaptable, with the ability to handle multiple tasks and deadlines
Passionate about ecommerce innovation and customer experience

The base pay range for this role is $110,000 to 159,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement