About InvoiceCloud:

InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.

The Conversion Specialist I will manage, develop, and execute assigned projects within the Implementation Department. Projects include but are not limited to:

Software provider platform conversions
Integration modifications
Software versioning upgrades
Presentment changes

The main responsibility of the Conversion Specialist I is to analyze changes, scope the out, identify risk, assumptions, forecast schedule and prioritize assigned projects according to departmental policies and following guidance from the Conversions Team Lead. The Specialist will analyze all new assigned projects have a complete analysis to ensure clients and partners are satisfied with the outcome.

The expectation is that the Conversion Specialists I will:

Analyze the integration type and scope of work for new projects
Work with IT and product development to have a full understanding of the project and integration changes
Document integration plan and provide statement of work to biller. The Conversion Team Lead will support this activity.
Forecast time to completion
Manage project plans and execute deliverables
Maintain communication with all stakeholders through the life of the project
Create and present statement of work for each project
Maintain an excellent relationship and open line of communication with IT, sales, billers, software partners and all members of the Operations team
Coordinate all activities related to bringing a project live including IT, Marketing, software and printing partners, Customer Success, Training, and the biller

Competencies

Bachelor’s degree in Computer Science, Information Systems, or a related field is required.
1-3+ years of experience managing SaaS projects with a primary focus on data conversion and system migrations.
Extensive experience managing large-scale data conversions where customers transition from one core system to another, ensuring data integrity, consistency, and compliance.
Expertise in batch file integrations and structured data processing, including handling .txt, .csv, XML, and JSON formats for data extraction, transformation, and loading (ETL).
Proficiency in secure data exchange protocols, including SFTP, API-based transfers, and database migration techniques.
Ability to analyze and interpret API specifications, database schemas, and file formats to facilitate seamless integration between legacy and new systems.
Strong experience in data mapping, validation, deduplication, and transformation to ensure successful migration with minimal downtime and data loss.
Technical troubleshooting skills to identify, debug, and resolve data inconsistencies and integration issues.
Experience in merchant services, electronic payments, or bill pay is a plus.
Familiarity with Salesforce, Jira, and Microsoft Office is preferred.
Excellent verbal and written communication skills, including the ability to create detailed technical documentation, present findings, and collaborate with cross-functional teams.
Ability to work independently, manage priorities effectively, and lead multiple projects under strict deadlines.

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$70,000—$80,000 USD

InvoiceCloud is an Equal Opportunity Employer. 

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com.

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