Global Head of Operations - Maersk Project Logistics - Copenhagen, Denmark

We are looking for an exceptional leader to take on the pivotal role of Global Head of MPL Operations. This position is at the heart of our global logistics strategy, ensuring that our MPL product operations deliver best-in-class service and drive profitability. You will be the key force behind setting operational standards, optimizing processes, and aligning our global delivery with ambitious growth targets.

Key Responsibilities:

Operational Leadership: Oversee and refine all aspects of MPL product operations, implementing robust governance frameworks and ensuring seamless service delivery across all regions.
Global Standards & Excellence: Set and maintain high operational standards, utilizing top-tier tools and methodologies to enhance efficiency, accuracy, and consistency in service delivery.
Talent & Competence Development: Lead global initiatives to attract, onboard, and develop top talent in MPL operations. Build a future-ready team with strong competencies and a robust pipeline of skilled professionals.
Strategic Stakeholder Engagement: Serve as the primary voice for MPL operations, collaborating closely with the Maersk CX organization and key stakeholders to ensure our services align with market needs and exceed client expectations.
Compliance & Risk Management: Uphold strict compliance with company policies, industry regulations, and QHSE standards. Implement comprehensive risk management strategies to ensure business continuity and operational resilience.
Innovation & Continuous Improvement: Stay ahead of emerging technologies and industry trends to spearhead continuous improvement initiatives, enhancing our capabilities and driving operational efficiencies.
Product & Process Development: Provide strategic input into product roadmaps and maturity plans, collaborating with cross-functional teams to refine and enhance our MPL product offerings.
Customer Escalation & Exception Management: Act as the escalation point for complex customer issues, providing leadership and guidance to regional operations teams for swift resolution and improved service experience.

What are we looking for:

Deep expertise in logistics, with extensive management experience across diverse global markets.
Proven track record in optimizing systems, processes, and driving operational improvements.
Exceptional leadership and people development skills; a talent builder who can nurture and grow a high-performing team.
Outstanding collaborator with strong stakeholder management and communication abilities.
Strategic thinker with a global, digital-first mindset and strong analytical capabilities.
In-depth knowledge of supply chain and project logistics, with a focus on delivering excellence and exceeding KPIs.

Why Join Us?

If youre a strategic, results-driven leader with a passion for transforming operations and driving global impact, this is your opportunity to shape the future of MPL operations at a leading logistics powerhouse.

What is Maersk Project Logistics (MPL)

Maersk Project Logistics (MPL) is a specialized division of Maersk focused on managing complex, large-scale logistics projects that go beyond standard shipping. It provides tailored solutions for transporting oversized, heavy, or high-value cargo that requires intricate handling, specialized equipment, and precise planning.

Apply now and be the driving force behind our success in delivering innovative, world-class logistics solutions!

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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