6 days ago

Logo of MasterBrand Cabinets

Manager, Brand Trainer - UltraCraft

MasterBrand Cabinets

RemoteUS

Company Description

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

Job Description

MasterBrand Cabinets Inc. – a leader in the U.S. Cabinet Manufacturing Industry - is looking for an enthusiastic, results-oriented Product & Design Trainer to join a high-performing and passionate team responsible for the strategic planning and execution of the UltraCraft and Europa premium full access cabinetry brands.   

The selected candidate will work intimately with Product, Sales, Customer Service, Creative, Digital and other internal teams to develop and execute training programs and content for key influencers including Kitchen and Bath Designers and Sales Representative Partners. Training content will include product detail, interior design trends, designer best practices, selling techniques, living in place designing, onboarding, and more. The chosen candidate will be driven, excited to try new approaches, and lead the charge with the training of target audiences to continue to position MasterBrand as the preferred partner of choice. 

The position is remote but will require travel across the US. 

YOUR ROLE: 

  • Activate the Training Strategy through training program and content development and execution 

  • Maintain calendar of training events, and schedule and execute learning opportunities both in-person and on digital platforms 

  • Create and manage materials on-going for training, classes and courses with regular material audits and updates as needed 

  • Develops training courses in multiple mediums including live, virtual, recorded, and eLearnings 

  • Develops training courses in multiple topics including: Product, Kitchen Design, Sales strategies, and 2020 (technology tool) 

  • Develops and maintains the iLMS systems used internally and by MasterBrand customers. 

  • Partners with other training managers to support each other in seasonal times of high and low workload. 

  • Develop and deploy communications and event logistics related to training and learning opportunities 

  • Develop training articles for use in social media, website, and/or other marketing initiatives 

  • Measure training results and take action on continuous growth 

  • Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others.  

  • Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment. 

  • Demonstrates teamwork by responsively collaborating with the team and other brand trainers/stakeholders, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate.  

  • Identifies self-development needs and seeks opportunities to work on areas that will further develop skills

 

Qualifications

  • Passionate about kitchen design with industry and product interests 

  • Detail oriented. Must have or gain extensive expertise in how products are used in kitchen design 

  • Expert in leading in-person and virtual training courses; Experience in Education a plus 

  • A passion for content development, writing, and customer engagement that drives results 

  • Creative with experience in identifying target audiences and building traditional and digital content and training that engages, informs, and drives brand confidence, preference and loyalty 

  • Consistent polished and professional appearance both in-person and virtually  

  • Self-starter, but with ability to influence cross-functional teams 

  • Experience with Design Live (2020) preferred 

  • Ability/willingness to learn new functions, tools, etc 

  • Willingness to travel (25-50%) for in-person training and manufacturing plant tours  

EDUCATION & EXPERIENCE:  

  • Preferred: 2+ years working closely with or as a kitchen and bath designer 

  • 5+ years manager-level experience in Marketing, Training or similar field 

Additional Information

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.