Data Management & Digital Media Associate Director

Job Title: Digital Media & Data Operations Associate Director

Department: Content & Data Management

Reports To: Senior Director of Data Stewardship

ABOUT MEDIARADAR:

MediaRadar, now including the data and capabilities of Vivvix, powers the mission-critical marketing and sales decisions that drive competitive advantage. Our competitive advertising intelligence platform enables clients to achieve peak performance with always-on data and insights that span the media, creative, and business strategies of five million brands across 30+ media channels. By bringing the advertising past, present, and future into focus, our clients rapidly act on the competitive moves and emerging advertising trends impacting their business. 

Summary:

The Digital Media Lead is responsible for the day-to-day management of digital media assets and incoming data, including the website, social media channels, video, and static formats. The ideal candidate will have a strong understanding of digital media industry best practices, as well as experience with content management systems, social media management tools, and operational data processing platforms.

This role sits within the Content and Data Management team, specifically within the Data Stewardship function. Data Stewardship is dedicated to ensuring the accuracy, completeness, and timeliness of all data assets through robust management practices and close collaboration with internal stakeholders. Over the next year, this function will evolve into an Innovation Hub, expanding its impact across the organization.

Responsibilities:

• Lead the Data Stewardship - Digital team including on and off-shore resources and/or vendors. This includes but is not limited to:
1. Validating that work products and client tickets are consistently completed on time, in scope, and at expected quality
2. Maintaining a portfolio of documentation
3. Providing professional development and coaching
• Lead the day to day team through key performance indicators/metric assessments and resulting prioritization decisions (also including lead the reporting process that supports the business needs)
• Participate in projects and programs that will enhance our operational processes or product development and client usage of our information
• Be prepared to recommend courses of action for the organization to take in order to advance our product quality, delivery and content
• Continuously improve the Content & Data department. This includes:
1. Making processes and procedures scalable, repeatable, and dependable using Lean and Six-sigma methodology
2. Collaborating with other departments on continuous improvement projects designed to improve the product, process, quality, delivery, and cost
3. Analyzing project viability using cost-benefit analysis (CBA) and providing recommendations to leadership

• You have experience managing a team of at least 6 people
• You have experience partnering with stakeholders across the organization and across countries/time zones
• 5+ years of experience in digital media operations
• Strong understanding of digital media best practices
• Experience with content management systems, social media management tools