We are looking for a Reimbursement Operations Analyst to join our Health Economics, Policy, and Reimbursement (HEPR) team.  The primary objective of this role is to support the development & delivery of reimbursement, policy, and health economic data and tools to enable execution of reimbursement and customer support. The individual acts as a business partner to the cross-functional teams within the CRDN, SH&A, CS, and PVH Organizational Units (OUs). 

This role offers the opportunity to establish and standardize policies and procedures for customer-facing reimbursement materials, including coding, coverage and payment topics.  

Role and Responsibilities: 

• This role will develop a deep understanding of Medtronic HEPR US customer-facing documents and tools for OU products and therapies. This role will drive core projects forward to support overall process improvements, efficiencies, and improvement of cross-OU deliverables. This position requires a high attention to detail and the ability to think creatively and learn quickly to manage document and tool updates and craft process improvement solutions in a rapidly evolving business environment.  This role will work closely with the U.S. HEPR team and cross-functional colleagues. 

• Supports and implements customer-facing reimbursement materials to support coverage, coding, and payment from payers (Medicare and commercial) for U.S. providers.  

• Supports US field customer support HEPR teams. 

• Functions confidently in a matrixed, complex organization to assess, recommend, and implement solutions, and is comfortable in fast-moving business environments.  Works comfortably and adeptly with colleagues across multiple geographic settings, virtual and office-based, and with a variety of business functions. 

• Understands HEPR strategies within the broader business context to implement reimbursement materials and processes that are integrated into the overall business strategy. 

• Reviews and understands U.S. reimbursement and payment systems, including Medicare payment systems, payer coverage policies, claims data sets, and sources of U.S. health data. 

• Stays actively informed on U.S. national and regional reimbursement trends and payment policy changes to identify opportunities for customer support tools. 

• Create and manage interactive dashboards, reports, and similar content. 

• May create training and deliver education programs to sales force, physicians, medical directors, billing personnel, distributors, and other external stakeholders as needed.   

Expected travel: approximately 5%. Position can be based remotely with occasional travel for team meetings and meeting with colleagues. 

Must Have – Minimum Qualifications: 

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. 

• Bachelor’s degree and minimum of 2 years payer/provider healthcare economics and reimbursement experience,  

• Or an advanced degree with a minimum of 0 year payer/provider healthcare economics and reimbursement experience  

Nice To Have: 

• Advanced degree in health policy, health services research, economics, biostatistics, epidemiology, public administration, health sector management, or a related discipline 

• 2+ years device or pharmaceutical industry experience with experience in payer/provider healthcare economics and reimbursement 

• Knowledgeable in U.S. hospital-based medical device reimbursement, including U.S. healthcare coding (HCPCS/CPT, ICD-10) and Medicare and U.S. commercial payers 

• Effective verbal & written communication skills and presentation skills 

• Experienced and adept with Microsoft Office 365 suite of applications 

• Familiar with health economic methods, including cost-effectiveness analyses and budget impact models 

• Able to work independently and as part of a team to learn quickly, identify opportunities, and solve problems 

• Experience with influence management and ability to work effectively in a matrixed organization 

• Ability to work effectively and collaboratively in a global organization 

• Ability to strategically apply technical knowledge to a variety of business situations and to translate across various functional groups 

• Strong project management skills, results orientation, quality orientation, proactive, with attention to detail, in a variety of situations of varying ambiguity 

• Familiar with analytical tools (e.g., Tableau, PowerBI), CRMs (e.g., Salesforce)