We anticipate the application window for this opening will close on - 7 Mar 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Become part of a dynamic team responsible for training and educating our sales and clinical specialist teams in the field of cardiac ablation to treat arrhythmias, one of the most exciting and fastest growing areas of medical technology. As a part of the Cardiac Ablation Solutions (CAS) Operating Unit (OU), you will play an integral role educating a key group of the organization, as the OU enters multiple new market segments and expands its portfolio with advanced technologies. Use your creativity and passion to lead innovation in the development and advancement of training and education to bring life-changing therapy to thousands of patients worldwide. 

The Senior Manager, Global Training & Education will lead the development, execution, and analysis of field training programs for internal commercial teams and our partner training professionals worldwide. This role oversees both content development and content delivery, ensuring that training initiatives drive product adoption, sales effectiveness, and clinical excellence in global markets.

This position has the potential to sit remote but will need to frequently travel to Mounds View, MN to participate in trainings.

Primary Responsibilities

Global Training Strategy & Execution

• Design, implement, and manage global field training programs for sales teams, distributors, and sales leaders.
• Align training initiatives with commercial, marketing, and clinical strategies to drive business objectives.
• Ensure consistent training methodologies and best practices across all global regions.
• Oversee the deployment of in-person, virtual, and digital learning experiences to support regional needs.
• Coordinate global Train-the-Trainer programs to enable field-based trainers and sales leaders.
• Ensures training program(s) meets company and customer objectives.
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

Content Development & Learning Technologies

• Lead the creation and implementation of high-quality training materials, including e-learning modules, virtual simulations, hands-on workshops, and certification programs following the ADDIE model of adult instructional design.
• Collaborate with cross-functional teams (Marketing, Clinical, Regulatory, R&D) to ensure accuracy, compliance, and relevance of content.
• Oversee the management of digital learning platforms, including Learning Management Systems (LMS), Articulate - Rise, SharePoint, Smartsheet and digital case observation forms etc.
• Innovate and incorporate new learning technologies to enhance engagement and knowledge retention.

Data Analytics & Performance Measurement

• Establish and track key training metrics (completion rates, competency assessments, knowledge retention, business impact) to measure program effectiveness.
• Leverage analytics from LMS and training platforms to optimize course content and delivery.
• Provide regular reports and insights to leadership on training outcomes and areas for improvement.
• Implement AI-driven analytics tools to personalize and enhance learner engagement.
• Collaborate closely with the Physician Education team to create and implement new procedures, uphold high standards of quality, and boost team productivity.

The position requires expertise in training strategy, curriculum development, digital learning solutions, live and virtual training delivery, and analytics to measure training impact. The ideal candidate is a strategic thinker with strong leadership skills and the ability to collaborate across regions and business functions.

Required Qualifications

• Bachelor’s degree 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

Preferred Qualifications

• Advanced Electrophysiology certification (RCIS or IBHRE) 
• Experience with 3D Mapping and Navigation in electrophysiology procedures
• Experience in global training, commercial education, or learning & development within the medical device, healthcare, or pharmaceutical industry.
• Experience managing both content development and content delivery at a large scale
• Experience with instructional design, adult learning principles, and digital learning strategies.
• Ability to develop and foster strong relationships with external customers
• Hands-on experience with LMS, Articulate - Rise, SharePoint, and analytics tools.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$140,000.00 - $210,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.