Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Key Account Manager (KAM) drives selling efforts to the customer as a member of a Customer Business Team, managing assigned categories within the MDLZ Portfolio and acts as a liaison between Mondelez International/Customer Business Team (CBT) and the Customers Headquarter (HQ) Team. The KAM will be responsible for all MDLZ categories including Biscuit, Candy, Bars, Cough and Chocolate. Additionally, the KAM will have fill planning responsibility utilizing APEX. The incumbent delivers revenue and share objectives, pursues business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise to the account, ensures that coordinated, cross-functional sales value is delivered to the customer, and supports Customer Service/Supply Chain based activities and initiatives.

How you will contribute

Build Mondelēz International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions. Develop and cultivate effective, positive business relationships with key customer decision makers - penetrate all levels and key functions of the customer.
Collaborates with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelēz International programs consistent with customer strategies through the development of Sale’s presentations to sell‐in new items, new distribution, merchandising events, etc. Create synergies in the Mondelēz International portfolio of products to drive customer profitability and Mondelēz International revenue, consumption and share. Translates business unit priorities into a comprehensive plan for the period. Collaborates with customer to ensure compliance and performance on agreed upon strategies / tactics.
Proactively manages plan: Translates priorities into actionable plans specific to category/customer. Collaborates with the Customer, gaining alignment on plan and key supporting tactics. Builds/delivers revenue, profit, and share by applying category management principles and business analytic best practices to identify key category drivers and implementing business recommendations to drive Mondelēz International & Customer growth. Ensure accuracy of LE by updating customer plan & APEX Customer Plans based on actual performance; targeting continuous improvement in forecasting and “Revenue Call”.
Manages communications with Supply Chain ensuring accurate, timely Forecast and order management.
Provides updates to management on competitive activity (Customer and in the Market), Customer specific strategy changes, key marketplace updates and other business-related activities. Conducts category analysis by utilizing current consumer and category insights and KPI Reports. Analyzes the category, the customer and the consumer information to make.
Strategic business building decisions: Leverages analytical support to understand customer/category implications of the information presented. Recognizes opportunities to grow share / profitability with the customer. Evaluates post event analytical support to determine profitability and ROI of trade funded events. Determines areas for improvement and increased trade efficiencies. Collaborates with the customer to continually refine future plans.
Manages operating costs: Manages effective trade funds spending within budget. Develops effective and efficient merchandising that maximize ROI. Ensures timely and efficient resolution to Customer deductions. Reviews KPIs to determine necessary action steps to improve category profitability. Leads the resolution of post audit deductions (with administrative support when appropriate). Adheres to auditing policy and procedures.

More about this role

Education / Certifications: Bachelors degree

Job specific requirements:

2-5 years sales experience in the CPG industry (convenience channel a plus), with excellent understanding of business processes and systems.
Strong analytical skills: able to analyze customer, consumer and category data and make business building decisions based off this analysis
Ability to plan, organize and set priorities
Superior interpersonal skills
Ability to establish and maintain effective relationships with customer and retail teams, gain trust and respect
Previous knowledge of promotional calendars and aligning with customer strategy
Proficient in Microsoft Office programs and overall computer skills, knowledge of Salesforce preferred

Travel requirements: 25% travel required

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

Regular

Account Management

Sales