Jr Proposal Writer Remote Location (Recruiting - Job Posting Use Only)

Duncan Solutions

Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of parking management services to municipal and commercial clients, including citation processing, debt collections, and integrated parking management services.  What started as a family business in 1936 has grown to become a preferred partner of the nation’s parking and tolling authorities with a presence in Canada.

The Jr. Proposal Writer is responsible for the timely and accurate completion of all company responses to Request for Proposals (RFPs) from clients or new prospective business. This individual will collaborate with other team members on custom projects as assigned.

JOB SUMMARY:

Project Work                                                                                                                                                     

• Required to work closely with proposal manager when responding to RFPs.
• Responsible for compiling an accurate response to RFPs.
• Edits or proofreads all RFP materials for purpose, clarity, completeness, grammar, etc.
• Independent decision making to creatively and effectively compose all responses to RFPs and RFIs.
• Responsible for explaining, simplifying, and condensing information from multiple department sources; track deadlines and ensure key approvers respond and their feedback is incorporated.
• Organize questions on RFP requirements from internal departments and submit to proposal manager for review prior to sending to prospect.
• Maintain proposal schedule and monitor progress.
• Assist with boilerplate materials utilized by the company.
• Read and comprehend all RFI and RFP related correspondence.
• Summarize proposals for management review.
• Communicate with various departments and staff concerning proposal content.
• Occasional travel to per-proposal conferences may be required.
• Ensure proposals are professionally formatted and visually appealing.
• Create graphics, charts, and tables to support the text.
• Follow specific templates and guidelines as required by proposal management and the client.

Coordination and Collaboration                                                                                                                               

• Work with cross functional teams, including proposal team, sales, project managers and subject matter experts to develop solutions, win themes, and establish new content for proposal submissions.
• Participate and lead in proposal strategy discussions and brainstorming sessions.
• Track proposal progress and deadlines to ensure timely submissions for all proposals and projects.

Department Support                                                                                                                                             

• Responsible for assisting with updating RFP library as necessary and under the direction of the proposal manager.
• Assist the sales department in responding to informal requests for information on company.
• Ad-hoc and/or special requests from sales, marketing or other departments.
• Complete production of RFP’s including printing, bidding, shipping, etc. to meet deadlines.

Customer Service                                                                                                                                                          

• Responsive to customer needs and follow through all aspects of request, both written and verbal.
• Send follow up summaries and reports to other departments as directed by proposal manager.

MINIMUM REQUIREMENTS

• Some college, Area of study Business, Specialized Writing, English or related field.
• 2+ years’ experience in a support role in a financial services industry
• 1+ year of experience in specialized writing, including developing proposals in response to RFPs.
• Creativity along with high level of initiative.
• Excellent written and verbal communication skills.
• Proficiency in all Microsoft Products (i.e. Office Suite and other applicable graphic software).
• High level of accuracy and detail oriented.
• Multi-task oriented with the ability to prioritize workload.
• Demonstrated proficiency in creating and distributing a variety of corporate messages, dealing with a variety of management levels, areas, and personalities.
• Exceptional writing, editing, organization and project management skills.
• Ability to work well under pressure, problem solving, manage multiple projects simultaneously and consistently meet deadlines.
• Ability to effectively communicate and cooperate with individuals at all levels of the organization including consultants, support staff and team members.

PREFERRED QUALIFICATIONS

• Experience with RFPs and proposal writing.
• Experience in the tolling and/parking industry.
• Experience in the collections and/or call center industries.
• Ability to work individually and as a team.
• Ability to work with minimal supervision.
• Ability to work under stress, interruptions, and tight deadlines.

IMPORTANT NOTICES:

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace