Creative Design Manager – Design Foundations

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Netflix’s business continues to expand in new ways to serve our global members. Whether it’s evolving how we offer best-in-class entertainment content to new forms that entertainment may take (games, live events, etc), as a global company it is important to convey a visually cohesive, thoughtful and emotionally resonant experience that feels as if it’s coming from a shared, common voice and brand.

To help us achieve this, we’re looking for a wildly creative, visually-driven design leader / manager whose excellent aesthetic taste and eye for detail is matched only by their ability to influence, collaborate, and help guide cross-functional product organizations towards a unified vision. This hybrid role will not only creative direct, but also manage a small multidisciplinary SWAT-team of visual, motion, and sound designers.

This role is a leadership whisperer, egoless creative visionary, and product design sherpa that also has deep experience and knowledge leveraging and evolving design for complex product ecosystems. 

What You’ll do

• Manage a focused, multidisciplinary team to define a cohesive UX strategy, systems framework, and design language that can be applied across multiple product experiences, establishing the quality bar and enabling a unified look and feel that reflects who we are and / or how we want to be perceived

• Drive collaboration and creative vision across diverse stakeholders, ensuring quality while rallying, collaborating, and aligning with them around the approach, priorities, and execution

• Guide the team to define and articulate brand-driven creative principles and guidelines that anchors the design language creative (visual, motion, audio, behavioral) expression

• Partner with systems designers to scale creative decisions via the design system, helping define an adaptable set of UX guidelines and components

• Creative direct visual elements, iconography, illustrations, imagery, typography, color, motion, and audio, partnering with product leaders and ICs across the org to build successful, beautiful, usable products at scale

• Help influence product roadmaps, both short-term and long-term

Experience and Soft Skill Must-Haves

• Demonstrated experience of real-world impact – clear examples of what a product experience(s) was like before you arrived, and after you’ve arrived, along with the business impact of your efforts

• Proven track record for leading large-scale redesigns and helping to evolve Design Language systems for complex, consumer-facing products 

• Proactive leadership and comfort with ambiguity – candidates should be able to demonstrate examples of proactive leadership on large-scale initiatives that required clarity, direction, and influence amidst complexity and ambiguity

• Relationship and trust building – candidates are expected to develop strong, trusting partnerships to guide, inform, or support efforts; you must have and demonstrate deep collaboration, curiosity, optimism and positivity

• Verbal and visual communication – you should be an exceptional communicator and storyteller, able to help others express often diverse, complex ideas in a clear, compelling, and business-aligned manner

• Context, scale, quality – you thrive in fast-paced, multi-project environments, and where context-switching is the norm; you should be comfortable and thrive despite such circumstances, inspiring others with high levels of creativity and quality of craft

Technical and Hard Skill Must-Haves

• 5+ years managing an interdisciplinary team

• Solid portfolio demonstrating ridiculously great taste, with an exceptional, high quality bar for craft, execution, and decision-making across a variety of UX / UI applications

• Deep understanding and expertise with interaction, visual, motion, and audio design

• Strong product design and development expertise, able to communicate at all levels of an organization

• Experience working at the intersection of product, brand, and marketing, with a strong perspective of how they all come together to drive perception or behavior through creative

• Experience working with developing or integrating brand strategy and translating attributes into product experiences

• Strong technical understanding and aptitude, esp as related to design systems

Compensation Range: 

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is  $270,000 - $700,000

Benefits: 

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.