Senior User Experience Digital Designer, Global - Converse (Remote Option) Boston, Massachusetts

Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $99,500.00 in our lowest geographic market to $222,900.00 in our highest geographic market. Actual salary will vary based on a candidates location, qualifications, skills and experience.

Information about benefits can be found here.
 

Leading with Digital, Converse is setting a bold strategic plan to enable and inspire consumer self-expression by positioning converse.com as the first and best source for authentic Converse products and experiences.  

We’re looking for a seasoned User Experience Designer to join our digital team.

The UX Designer is responsible for the design, and execution of opt-in/login systems, templates and features, across multiple phases of our CRM acquisition and service digital product lifecycle.

We’re seeking an innovative problem solver, a collaborative team player, and a skilled designer who can handle multiple projects of differing size and scope. You are driven by curiosity and passionate about user-centered experience design and able to handle both high-level vision and detail-focused execution.

Responsibilities include (but are not limited to):

UX Design:

• 6+ years of experience with building strategic design solutions and decisions to evolve the overall user experience guided by UX methodologies and strategy preferred
• Anticipate user driven problems and solutions on a global level while working closely with and across teams of engineers, product managers, strategists and fellow creatives to deliver exceptional, core e-commerce solutions to support Wester Europe, North America and Greater China business priorities.
• Drive strategic design decisions that creates operational efficiencies, internal and end-user problem solving, and purposeful design that will drive change and support e-commerce solutions.
• Produce high quality user experience design through hybrid wireframe and visual designs, strong articulation of project objectives and brief, strategy, flow diagrams, storyboards, site maps and prototypes.
• Collaborate with team members on user research, customer testing, and iterative feedback loops.
• Rapidly plan and assess project objectives and business impact
• Partner with internal brand design teams on the creation of new storytelling experiences.
• Partner closely with geo-based business teams to understand and address market-specific needs and opportunities around the globe.
• Proactively develop, manage and maintain relationships with key stakeholders, and cross-functional team members.
• Identify, prioritize and implement journey improvements to support the customer shopping experience through our global e-commerce funnel

Your Approach:

• Curious | You are a constant student of best practices and emerging trends in UX. Consumer technology developments inspire and energize you.
• Open and collaborative | YOU are an expert, but WE win as a team – you must be comfortable with ambiguity and thrive in a cross-discipline environment.
• Ego-less | We all wear all the hats that need wearing – from high level thinking to in-the-trenches work, your flexibility, positivity and focus on results makes the team successful.

Requirements for the position include:

• In-depth understanding of Figma, and Adobe Creative Suite.
• A portfolio of work showcasing how brand, business and consumer strategies work together to create great digital experiences preferred
• Proven record of shipping quality products
• A conceptual thinker and master of user experience with the ability to produce exceptional design work.
• Demonstration insight-based work
• Experience with web-based usability testing tools.
• Extensive background leading collaboration sessions with various types of experts and those with differing levels of exposure to UX working methodologies.
• Understanding of underlying technology is necessary. You dont have to be a developer, but you understand what makes things work.
• Outstanding team player and positive attitude. 
• Strong sense of ownership and accountability. 
• Demonstrated attention to detail and process excellence.

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.