NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.

Nimble is looking for a motivated, self-starting and experienced onboarding / implementation professional to join our growing Operations team. In this role, you will be managing the implementation cycle of a new Nimble partner pharmacy. You’ll work closely with multiple internal orgs including Sales, Success, and Engineering. A person that will succeed in this role is someone who has a high level of ownership, is detail-oriented, and able to operate independently.

You will:

Onboard new pharmacies to the Nimble platform ensuring they meet Nimbles requirements
Align pharmacies on Nimbles implementation process, next steps, and expectations for launching with Nimble
Maintain up-to-date documentation for pharmacies in Nimbles CRM system (Salesforce) and internal admin systems
Train pharmacy owners and staff on Nimbles product, expectations, and workflows to ensure a successful platform launch and overall patient satisfaction
Develop and apply best practices and strategies for the use of Nimbles products for patients and pharmacies
Interact and communicate regularly with internal and external stakeholders to provide a comprehensive and speedy launch to pharmacy partners

What you bring:

2+ years of combined experience in onboarding, client success, sales, new partner training, and/or implementation process development
Bachelor’s degree
Proactive and confident partner guidance through new Nimble processes
Positive attitude and ability to work in a fast-paced, constantly evolving environment
Organized self-starter who pays close attention to details
Comfortable working in the gray with experience documenting standard operating procedures

Whats in it for you:

Compassionate and driven colleagues in a fun environment where success is celebrated
Rare opportunity to change an industry and lives of millions
We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
Medical / Dental / Vision / 401K package that fits your needs
Generous Vacation Policy - work hard and take time when you need it
11 Paid Holidays
Work in a beautiful new office near the Irvine Spectrum Center

At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!

Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.