Logistics Coordinator - Retail EMEA & APAC

Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their ŌURA Ring and its connected app. Weve helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

As our Logistics Coordinator will primarily support new retail partnerships by managing purchase orders and order fulfillment for key retail partners in the EMEA and APAC regions, ensuring accuracy, timely processing, and adherence to retailer compliance requirements. You will also maintain daily communication between the company, customers, and logistics partners, while driving initiatives to optimize operations and enhance overall efficiency.

What You Will Do:

• Purchase Order and Order Fulfillment Management: Oversee and manage purchase orders for key retail partners in the EMEA and APAC regions. Ensure accuracy, review inventory levels, and process orders in a timely manner. Coordinate the execution of orders, including shipping and deliveries, to meet the specific requirements and expectations of retail partners.
• Retailer Compliance: Ensure adherence to retailer-specific requirements, including understanding and implementing routing requirements, creating Advance Shipping Notices (ASNs), and analyzing Key Performance Indicators (KPIs) to meet retailer expectations.
• Reporting and Documentation: Maintain comprehensive records and provide regular reports on inbound and outbound shipments, inventory levels, returns, and overall logistics performance.
• Inventory Management: Track and manage inventory levels for packaging materials, components, and finished goods. Reconcile 3PL inventory as needed and process necessary transactions to ensure accuracy.
• Return Management: Manage the return process, including handling returns and coordinating with partners, finance, and customer service. Oversee return inventory processes such as disposition and refurbishment.
• Collaboration: Build and maintain effective relationships with key stakeholders, including internal teams, retail partners, and third-party logistics (3PL) partners, to ensure smooth operations and resolve issues as they arise.
• Logistics Optimization: Identify areas for improvement within logistics and supply chain processes. Collaborate with internal teams and logistics partners to implement enhancements and provide business recommendations for increased efficiency and cost-effectiveness.

• 2+ years of experience in logistics.
• Experience working in major retailer portals to manage POs, route shipments, and ensure ASN compliance. Amazon Vendor Central experience is a plus.
• EDI and ERP experience, specifically with NetSuite, is a plus.
• Knowledge of routing requirements, arranging transportation using 3rd party logistics providers, or working directly with carriers for timely deliveries to retailers DCs or stores.
• Familiarity with contract manufacturing, 3PL distribution, finished goods assembly, and order processing/execution.

You Will Fit Our Team If You Also Have:

• Strong analytical skills and a hands-on approach.
• Ability to manage multiple complex projects simultaneously.
• Independent work style with a proactive attitude.
• Ability to work effectively in cross-functional teams, including those in different timezones.
• Excellent skills in Sheets and Google Workspace.