Trusted by more than 18,000 Shopify and Shopify Plus stores—like Brooklinen, Ruggable, True Classic and Dr. Squatch—Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program.

We’re on a mission to make SMS the number-one revenue channel for ecommerce merchants by delivering an easy-to-use platform where they can grow their subscriber list, develop and test their messaging strategy, deliver excellent customer service, and drive sales and loyalty—all in one place. We believe SMS is the most important marketing and sales channel of the decade, and that vision drives everything we do.

Postscript was founded in 2018 as a 100% remote organization. With more than 250 employees (and counting!), we’re backed by Greylock, Y Combinator, and other top investors.

Job Description

At Postscript, we’re leveraging AI to revolutionize SMS performance, driving measurable revenue gains through continuous self-improvement, proven by real-time testing. As the online shopping landscape grows, the demand for scalable, personalized customer engagement solutions is unprecedented.

As a Senior Full-Stack Engineer (Front-End Leaning) on the Conversations AI Team, you’ll be at the forefront of innovation, using your expertise in both front-end and back-end technologies to push the boundaries of conversational AI. You’ll focus on rapid prototyping and build intuitive, scalable interfaces that enhance our AI-driven conversational tools, driving real-time engagement with millions of users. Your work will directly impact Postscript’s bottom line and our customers’ success by transforming SMS into their most powerful revenue channel.

This role offers a unique opportunity to blend cutting-edge AI capabilities with modern front-end development practices, contributing to Postscript’s vision of next-level customer engagement.

What You’ll Do:

Architect, build, and maintain scalable, high-performance full-stack applications, with a focus on intuitive user interfaces using React and TypeScript.
Collaborate closely with cross-functional teams to integrate LLMs, OpenAI models, and RAG techniques into our platform, ensuring real-time, personalized SMS engagement.
Rapidly prototype new features and user interfaces, iterating quickly to deliver customer-focused solutions.
Contribute to backend systems using Python (Flask) and AWS to power our AI-driven tools, ensuring seamless integration with front-end components.
Lead the design and deployment of highly available, modular systems that scale to millions of users.
Mentor and guide other engineers, fostering a culture of learning and continuous improvement.
Balance technical excellence with rapid development to meet the evolving needs of the product and business.

What We’re Looking For:

Strong experience in front-end development with React and TypeScript, with a passion for building modern, intuitive user interfaces.
Expertise in full-stack development, with solid experience in Python (Flask) and building scalable backend systems.
Fluency in CSS, with the ability to create responsive, maintainable, and visually appealing interfaces that align with modern UI/UX principles.
Minimum 6-8 years of professional software development experience, with 1-2 years at minimum in AI solutions preferred.
Proven track record of rapid prototyping and delivering high-quality features quickly.
Experience with AWS architecture, relational databases, and building high-performance APIs.
Ability to lead app projects from concept to delivery, managing ambiguity and driving results.
Experience mentoring and leading engineering teams, with a collaborative mindset and excellent communication skills.

What We’ll Love About You

You’re curious and enthusiastic—you love building things
Energized by early stage companies and the opportunity to own and improve a new, fast-growing codebase
You can drive technical decisions by measuring trade offs informed by both business priorities and technical needs
You have empathy for users and enjoy helping others
Bonus: Remote work experience. You love working on a remote-first team

What You’ll Love About Us

Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
High growth startup - plenty of room for you to directly impact the company and grow your career!
Work from home (or wherever)
Fun - We’re passionate and enjoy what we do
Competitive compensation and opportunity for equity
Flexible paid time off
Health, dental, vision insurance

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.